Restrict knowledge bases access

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The glide.knowman.block_access_with_no_user_criteria property is used to control the read/write access of users on knowledge based articles.

    The glide.knowman.block_access_with_no_user_criteria system property is used in knowledge record user criteria security. If glide.knowman.block_access_with_no_user_criteria isn't set to the recommended value of true, then knowledge bases without can read or can contribute user criteria become readable and writable by all users.

    Ensure the property glide.knowman.block_access_with_no_user_criteria is set to true.

    More information

    Attribute Description
    Configuration name glide.knowman.block_access_with_no_user_criteria
    Configuration type System Properties (/sys_properties_list.do)
    Data type Boolean
    Recommended value true
    Default value <none>
    Fallback value false
    Category Access control
    Security risk
    • Severity score: 9.1
    • CVSS score: Critical
    • Security risk details: Knowledge bases lacking explicit "can read" or "can contribute" user criteria may become accessible and editable by all users, potentially leading to unauthorized access and modification of sensitive knowledge content.
    Dependencies and prerequisites None
    Functional impact Denies access to a knowledge base when either Can Read or Can Contribute isn't specified.