Recall campaign form

  • Release version: Yokohama
  • Updated July 31, 2025
  • 1 minute to read

    • The recall campaign form enables the OEM to create a recall campaign.

    Fields Description
    Number Recall campaign unique number. This field is automatically generated. The number starts with RCP.
    Campaign name Name of the campaign.
    Planned start date Start date from which the recall campaign is applicable.
    Product issue number Serial number of the product for which the recall campaign is created.
    State Product state. This field is automatically fetched based on the product number.
    Recall type Recall issue type. Options are:
    • Product defect
    • Regulatory
    • Safety
    • Technical service bulletin
    • Stop drive recall
    • Park outside advisory
    • Miscellaneous
    Priority Priority of the recall. Options are:
    • 1-Critical
    • 2-High
    • 3-Moderate
    • 4-Low
    • 5-Planning
    Assignment group Group of the recall manager who is responsible for handling the current campaign.
    Assigned to Recall manager from the assignment group who is responsible for handling the current campaign.
    Short description Short description of the product issue.
    Recall issue details Detailed issues for which the product is recalled.
    Work notes Additional notes, if any.