Apply Recommended Actions to your Operational Technology incidents

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Apply Recommended Actions to your Operational Technology (OT) incidents to display relevant actions to users based on the context of an OT incident record.

    Vorbereitungen

    Role required: sn_ot_incident_write
    Hinweis:
    You can only view the recommended actions for an OT incident when the OT incident is related to a site that you have access to, or the incident isn't in a Closed or Canceled state.

    Warum und wann dieser Vorgang ausgeführt wird

    You can use the Recommendations panel and AI search when viewing an OT incident record to view and select relevant actions related to your incident.

    For more information about Recommended Actions, see .

    Prozedur

    1. Navigate to All > Industrial Workspace.
    2. Open the Industrial Workspace list view.
    3. In the OT Incidents list module, select one of the available lists.
    4. Open the incident record that you want to review the recommended actions for.
    5. Select the Recommended Actions (Recommended Actions icon) icon.
    6. In the Recommendations panel, review and select the recommended actions.