Review access to OT knowledge bases for unauthenticated users

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Review the Operational Technology (OT) knowledge bases that are accessible to unauthenticated users by using the user criteria and glide.knowman.block_access_with_no_user_criteria property settings.

    Vorbereitungen

    Role required: knowledge_admin or admin

    Warum und wann dieser Vorgang ausgeführt wird

    If you want to restrict unauthenticated users for a knowledge base, you can use the user criteria or the glide.knowman.block_access_with_no_user_criteria property settings.

    Prozedur

    1. Navigate to All > Knowledge > Administration > Knowledge Bases.
    2. Review the OT knowledge bases that are accessible to unauthenticated users.
    3. Wahlweise: To restrict unauthenticated users for a knowledge base by using the user criteria, select the knowledge base record and update its user criteria.
      For more information about creating the user criteria, see Create the user criteria for an OT knowledge base. For more information about assigning the user criteria, see Assign the user criteria to an OT knowledge base.
    4. Wahlweise: Restrict unauthenticated users for a knowledge base by using the glide.knowman.block_access_with_no_user_criteria property settings.
      1. Navigate to All > Knowledge > Administration > Properties.
      2. Set the glide.knowman.block_access_with_no_user_criteria property settings to true.
      3. Select Save.