Assign roles to your Operational Technology Knowledge Management users

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Assign Knowledge Management roles to your users so that you can control their access to the features, capabilities, and data for Operational Technology Knowledge Management.

    Vorbereitungen

    Role required: admin

    Warum und wann dieser Vorgang ausgeführt wird

    If you're assigned a Knowledge Management role, you can use the Operational Technology Knowledge Management capabilities.
    Hinweis:
    The user criteria determine the access to knowledge articles. For more information, see .

    For more information about the Knowledge Management roles applicable to Operational Technology Knowledge Management, see Operational Technology Knowledge Management roles.

    Prozedur

    Assign roles to users and groups by using the ServiceNow AI Platform user administration feature.
    TaskUser administration feature
    Assign a role to a user See Assign a role to a user.
    Assign a role to a group See Assign a role to a group.