Enable deprecated case types after upgrade

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • After you upgrade to Australia, you can enable deprecated case types if you have the admin role.

    Vorbereitungen

    Role required: admin

    Warum und wann dieser Vorgang ausgeführt wird

    In the australia release, the Conduct a risk assessment and Conduct a tiering risk assessment case types have been deprecated. However, you can perform this task to enable and use these case types after upgrade.

    Prozedur

    1. Select All.
    2. In the navigation filter, enter sn_slm_case_list.do.
      The Supplier Cases page opens listing all the supplier cases.
    3. Select New.
    4. Right-click the Case type field label and select Configure Choices.
      The Configuring Case type Choices page opens.
    5. In the Available list, double-click the Conduct a risk assessment (Deprecated) and Conduct a tiering risk assessment (Deprecated) case types to move them to the Selected list.
    6. Select Save.
      The deprecated case types now appear in the Case type field on the Create New Supplier Case form.