Sourcing and Procurement Operations and CSDM tables

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Sourcing and Procurement Operations manages (contributes data to) CSDM tables. Sourcing and Procurement Operations also uses data from CSDM tables that other applications generate. Several ServiceNow products, therefore, benefit from and add value to Sourcing and Procurement Operations.

    Implementing the CSDM data framework

    See Implementing the CSDM framework in stages.

    CSDM tables managed by

    Sourcing and Procurement Operations references and contributes data to the following CSDM tables:
    1. Business capability [sn_bus_capability_table_name] table in .

      Represents the capability for x, y, and z.

    2. Business application [sn_bus_application_table_name] table in .

      Represents the application for x, y, and z.

    3. Information object [sn_info_object_table_name] table in .

      Represents the Info object for x, y, and z.

    CSDM tables used by

    1. Application Service [cmdb_ci_discovered_service] table: Application Service or any infrastructure CI
    2. Configuration Item [cmdb_ci*] tables
    3. Business Service [cmdb_ci_service_business] table and Technical service [cmdb_ci_service_technical] table: Use the service classification attribute to identify business services and technical services.
    4. Service Offering [service_offering] table: Utilized as a choice list attribute to filter types of service offerings like Business Service, Technical Service, and Application Service.
    Hinweis:
    The following legacy CMDB relationships that once provided access to <items in your product> are no longer supported. To provide access, use the new relationships listed in the table.
    Tabelle : 1. Legacy relationship tables
    CMDB table Catalog item relationship table New relationship to use instead
    User (sys_user) sc_cat_item_user_mtom, sc_cat_item_user_no_mtom User criteria
    Group (sys_user_group) sc_cat_item_group_mtom, sc_cat_item_group_no_mtom User criteria
    Department (cmn_department) sc_cat_item_dept_mtom, sc_cat_item_dept_no_mtom User criteria
    Location (smn_location) sc_cat_item_location_mtom, sc_cat_item_location_no_mtom User criteria
    Company (core_company) sc_cat_item_company_mtom, sc_cat_item_company_no_mtom User criteria

    Products that add value to Sourcing and Procurement Operations

    Using Sourcing and Procurement Operations with the following ServiceNow products can increase its benefits to your organization.
    Strategic Portfolio Management (SPM)

    Make SPM projects visible during checkout to streamline visibility and decision-making.

    Contract Management
    Utilize a document extraction tool to simplify and accelerate contract management.
    IT Asset Management (ITAM)
    Optimize receiving processes through a mobile app or employee center for improved efficiency.

    Products that benefit from integration with Sourcing and Procurement Operations

    IT Asset Management (ITAM)

    Gain seamless access to SPO catalogs and off-catalog flows directly through ITAM sourcing tasks.