Create Universal Request from Supplier portal

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Suppliers submit their invoice inquiries through Request help, which transfers to a Universal Request (UR). Requests are sent directly to the Source-to-Pay Workspace for further processing.

    Vorbereitungen

    Role required: sn_slm.contact

    Plugins required:
    • Universal Request for Source-to-Pay Operations Plugin [sn_fsc_ur_common] plugin (contains dependent plugin Universal Request Plugin [com.snc.universal_request])
    • Supplier Common Architecture [com.snc.sn_slm]
    • Invoice Case Management [com.sn_ap_cm].

    Prozedur

    1. Navigate to Supplier Collaboration Portal > Search for any detail in Search bar > Contact us for help > Request help.Request help
    2. Select Request Help to create a UR.
      The Request Help form appears. For more information on the fields in the form, see Request Help form.Request help form
    3. Select Submit.UR inquiry

    Ergebnisse

    The Universal Request is created.