Activate the OT CMDB Search feature

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • If you have the admin role, you can configure the Now Assist for Operational Technology Manager (OTM) application so that teams can use the Operational Technology (OT) Configuration Management Database (CMDB) search feature in the Industrial Workspace.

    Vorbereitungen

    Role required: admin

    Warum und wann dieser Vorgang ausgeführt wird

    Use the Now Assist Admin console to configure Now Assist for OTM. This console contains everything that you must install the plugins and configure the generative AI skills. For additional information, see Overview tab in Now Assist Admin.
    The following table lists the features and skills that you can access from the Now Assist Admin console.
    Tabelle : 1. OTM features and skills in the Now Assist Admin console
    OTM features Skills
    Gen AI skills for OTM Analytics Query Generator

    Prozedur

    1. Install the Now Assist for OTM plugin (sn_otm_gen_ai).
    2. Navigate to All > Now Assist Admin.
    3. Select the Now Assist Skills tab.
    4. In the Platform category, find the Analytics Query Generator skill.
    5. On the Analytics Query Generator tile, select Turn on.
      Wichtig:
      This Now Assist skill is turned on by default. The skill will be automatically available to appropriate role users for the application. For more information, see Now Assist skills, agents, and agentic workflows on by default.
    6. In the Turn on skill confirmation window, select Turn on to activate the skill.
    7. Enable the Search CMDB agentic workflow in the Now Assist panel.
      Wichtig:
      This agentic workflow is turned on by default. For more information, see Now Assist skills, agents, and agentic workflows on by default.
      1. Navigate to All > AI Agent Studio > Create and manage.
      2. Under the Agentic workflows tab, select the Search CMDB agentic workflow.
      3. In the Select a UI display screen next to the Now Assist panel option, select the Display toggle so that the conversation with the agent is displayed in the Now Assist panel.
    8. To ensure the CMDB search AI agent is active and running, ensure the Status toggle is on.
      1. Navigate to All > AI Agent Studio > Create and manage.
      2. Under the AI agents tab, select the CMDB CI search AI agent.
      3. In the Toggle display screen, select the Status toggle if the toggle isn't already selected.