Configure Lens launcher button

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Add a ServiceNow AI Lens button to input form screens to allow users to quickly extract data from attachments and complete forms faster.

    Vorbereitungen

    Role required: admin

    Hinweis:
    ServiceNow AI Lens is currently not supported in ALP / Quick Actions and is only supported on input form screens that use the screen presentation style.
    Hinweis:
    If any Inputs in an input form screen have the DisableAILensAutoFill attribute set to true, the input won’t be updated.

    Prozedur

    1. Navigate to All > sys_sg_parameter_screen.list.
    2. Select the input form screen on which you want to configure the launcher button.
    3. In the Settings tab, locate the Presentation style field and set it to Screen to allow the addition of function instances.
    4. Select the input form screen on which you want to configure the launcher button.
    5. Navigate to the Settings tab.
    6. Locate the Presentation style field and set it to Screen to allow the addition of function instances.
      Hinweis:
      When Presentation style is Screen, only one button instance can be configured on an input form screen, positioned either at the Top or Top icon location. Currently, the buttons are limited to the write-back type.
    7. Navigate to the Function instances belonging to Screen tab.
    8. Select the New button to create a new button function (sys_sg_button_instance).
    9. Set the function’s type to Lens Launcher.
    10. Select Submit to save your button.