Create a branded landing page for single instances

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 2 Minuten Lesedauer

    • Create a branded pre-login landing page with a ServiceNow mobile login button or mobile deep links. These elements redirect users either to a specific area within the ServiceNow mobile app or to the login screen.

    Vorbereitungen

    Role required: admin

    Warum und wann dieser Vorgang ausgeführt wird

    Hinweis:
    This feature is supported from ServiceNow mobile app version 19.0 and above.
    Hinweis:
    For the Xanadu version and earlier, this functionality is supported using the property sys_extension_point with the API name global.CustomPreAuthProperties. From Yokohama, you can use the preLoginLandingPage property and remove the property sys_extension_point with the API name global.CustomPreAuthProperties from the existing script.

    The sys_extension_point with the API name global.CustomPreAuthProperties still works in the Yokohama version, even if the preLoginLandingPage property isn’t defined. However, if both properties are defined, the property preLoginLandingPage takes precedence. For more information about creating a branded landing page in the Xanadu version and earlier, see Configure advanced app allowance with links to permitted apps.

    Prozedur

    1. Navigate to All > sys_sg_properties.list.
      The Mobile Properties list displays.
    2. Select New to create a mobile property record.
    3. Enter the name preLoginLandingPage in the Name field.
    4. Select JSON in the Type field.
    5. In the Value field, enter the URL to be displayed to the user.
      Enter the following script, {“url”:”<URL>”}

      For example, the script would look as follows when using the ServiceNow home page: {“url”:”https://www.servicenow.com/”}

      Hinweis:
      The URL must be a publicly accessible web page. These URLs include both ServiceNow and non-ServiceNow domains.
    6. Wahlweise: To configure a different button label name other than the default name, Log in, do the following.
      1. In the Value field, enter the following script after the landing page URL, “loginLabelTranslationKey”:”<button label key>”
      2. Copy one of the following predefined button label keys:
      Hinweis:
      The predefined button key is translated according to the users preferred language settings on the app.
      Predefined button label key Displayed button label name
      login_label_txt Log in
      sign_in_label_txt Sign in
      enter_label_txt Enter
      access_account_label_txt Access account
      continue_label_txt Continue
      get_started_label_txt Get started
      proceed_label_txt Proceed

      For example, the script would look as follows when using the ServiceNow home page with a button labeled Access account: {“url”:” https://www.servicenow.com/”,“loginLabelTranslationKey”:”access_account_label_txt”}

    7. Select the Active field if you want this mobile property to be active.
    8. Select the Is Public check box to make the web page available for public access.
      Hinweis:
      The Mobile App Config field disappears when you select the Is Public option.
    9. In the Mobile Application field, select which mobile apps are to display the branded landing page.
      Enter either Agent, Request, or the name of a custom app type created by users of Mobile Publishing. Leave the field empty to display the same branded landing page for all supported app types or variants.
      Hinweis:
      You can define the preLoginLandingPage property for different mobile apps, by creating additional mobile property records for each of the mobile apps. In each of these different preLoginLandingPage property records, you define specific values according to the requirement of each app.
    10. Select Submit.

    Nächste Maßnahme

    You may want to change the login page to be compatible with the style of the branded landing page. For more information, see Publish mobile apps with custom branding and Next Experience theming for mobile.

    For more information on using deep links, see Navigation links within a branded landing page and Deep linking for mobile.