Continue to track delayed shipments

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Continue to track a stale hardware asset shipment that is delayed if the reason for the delay is known.

    Vorbereitungen

    Role required: inventory_user (read),inventory_admin, or asset_integration_admin

    Prozedur

    1. Navigate to All > Hardware Asset Workspace > Asset operations.
    2. From the Shipment list, select Shipments.
    3. Select a shipment record that you want to track.
    4. On the Shipment details form, select the Ignore stale check check box.
    5. Select Save.

    Ergebnisse

    • The Stale shipment check box on the Shipment details form is automatically cleared.
    • The tracking number of this shipment is sent to the carrier for tracking and this shipment record won’t be marked as stale again.