Acknowledge receipt of an asset through the Core UI

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • As an employee, acknowledge receipt of the new asset that you received through a Zero Touch Refresh request through the Core UI on your ServiceNow instance.

    Vorbereitungen

    Role required: none

    Prozedur

    1. Navigate to All > Self-Service > My Requests.
    2. Select the Zero Touch Refresh request.
    3. In the Zero Touch Refresh Tasks tab, select the Receive asset task.
    4. Select Close task.

    Ergebnisse

    The state of the Receive asset task of the Zero Touch Refresh request changes to Closed.