Create a source for failure and resolution codes

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Create a source to be associated with any failure or resolution code. The source for a code could be internal, external, or even from a manufacturer.

    Vorbereitungen

    Role required: sn_eam.enterprise_admin or inventory_admin

    Warum und wann dieser Vorgang ausgeführt wird

    You should have at least one source before creating failure or resolution codes.
    Hinweis:
    Sources of the codes are stored in the Asset service source [sn_ent_asset_service_source] table.

    Prozedur

    1. Navigate to Workspaces > Enterprise Workspace > Admin center > Failure and resolution.
    2. In the Failure and resolution list, select Sources.
      Any existing sources are shown in the sources list.
    3. Select New.
    4. On the form, fill in the fields.
      Tabelle : 1. Create New Asset service source form
      Field Description
      Source Name of the source.

      For example, External or Internal.
      Description Brief description of the source.
    5. Select Save.

    Ergebnisse

    The source that you created is shown in the Sources list.