Create a custom firmware version for your operational technology (OT) assets

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • If the version of the firmware that is embedded into your OT assets isn't already represented in the Enterprise Asset Management Content Service, create a custom firmware version.

    Vorbereitungen

    Wichtig:
    You can create custom firmware versions only using the OT Asset Workspace. To use the OT Asset Workspace, install the OT Asset Management application on your ServiceNow instance. See Install OT Asset Management for detailed instructions.

    Role required: sn_eam.enterprise_admin

    Prozedur

    1. Navigate to All > OT Asset Workspace > Normalization.
    2. Select the Custom firmware versions tab.
    3. Select New.
    4. On the form, fill in the fields.
      Tabelle : 1. Create New Custom firmware product version form
      Field Description
      Version Firmware version.
      Product Firmware product that the firmware version applies to.
      Next version available Option that indicates if the next firmware version is currently available.
      Active Option that indicates if the firmware version is active.
      Exclude from content service Option that excludes the firmware version from being shared with the Enterprise Asset Management Content Service.
    5. Select Save.