Audit enterprise asset inventory

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Audit your enterprise asset inventory to learn where your assets are and what their current status is.

    Vorbereitungen

    Role required: sn_eam.enterprise_asset_manager

    Warum und wann dieser Vorgang ausgeführt wird

    You can use the Mobile Agent application for Enterprise Asset Management to scan asset tags or enter them manually. If an asset is scanned but its asset tag does not exist in our database, then by default, that asset is mapped to an unknown model record. The unknown model record appears on the All enterprise models tab of the Model Management view in the Enterprise Asset Workspace. The asset manager manually associates this asset to the appropriate model. You can't change, update or delete an unknown model.

    Hinweis:
    Starting with Enterprise Asset Management version 9.0, you can also audit the licensed hardware assets in the Enterprise Asset Workspace only if the Hardware Asset Management application is activated.

    Prozedur

    1. Navigate to All > Enterprise Asset Workspace > Inventory > Asset audits.
    2. Select New.
      The Create New Enterprise Asset Audit page opens.
    3. On the Create New Asset Audits form, fill in the fields.
      For a description of the field values, see Asset audit fields for enterprise assets.
    4. Select Save.

    Ergebnisse

    The asset audit inventory record is created and appears with the Expected Assets and Scanned Assets tabs.

    Nächste Maßnahme

    Scan the assets in the inventory using the ServiceNow Agent app.