Close a medical device issue case

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Enter the resolution details of the medical device issue case and close a medical device issue case.

    Before you begin

    Role required: sn_hcls_cmms.clinical_engineer

    About this task

    You can close a case, when the associated work order is completed and the medical device issue is resolved.

    Procedure

    1. Open your Workspace by navigating to All > Healthcare CMMS > Workspace.
    2. Go to Lists > Medical device issue case > All.
    3. Click the link to the case that you want to close.
    4. In the Closure Information section of the Details tab, indicate the resolution state of the case by selecting a resolution code in the Resolution Code list.
    5. Enter any information related to the closure in the Resolution notes field.
    6. Click Close case.