Encryption options in Healthcare and Life Sciences Service Management Core

  • Release version: Washingtondc
  • Updated August 3, 2023
  • 1 minute to read
  • Healthcare and Life Sciences Service Management Core provides encryption support to secure sensitive information.

    Encryption prevents unauthorized users from viewing sensitive healthcare data.

    The Column Level Encryption Enterprise option on the ServiceNow AI Platform is supported in the Healthcare and Life Sciences Service Management Core application.

    Column Level Encryption Enterprise

    Column Level Encryption Enterprise provides an enhanced encryption capability compared to Encryption Support and utilizes the Key Management Framework (KMF).

    When as an administrator, you install the Healthcare and Life Sciences Service Management Core application, the crypto modules and encryption configurations to encrypt sensitive fields along with the KMF are also installed automatically. For managing and auditing cryptographic operations on your ServiceNow instance, as an administrator, you can choose to optionally activate the Column Level Encryption Enterprise plugin (com.glide.now.platform.encryption).

    For more information about obtaining Column Level Encryption Enterprise, see Activate Column Level Encryption Enterprise. For more information about selecting the parent crypto module, see Create a cryptographic module.

    For more information on Column Level Encryption andColumn Level Encryption Enterprise, see Encryption and Key Management.

    Table 1. Healthcare and Life Sciences Service Management Core encrypted fields
    Table Field

    sn_hcls_allergy

    recorded_date

    sn_hcls_allergy

    onset_date

    sn_hcls_allergy

    onset_age

    sn_hcls_claim_header

    billed_drg_code

    sn_hcls_claim_header

    service_provider_id

    sn_hcls_claim_header

    name

    sn_hcls_claim_header

    payment_date

    sn_hcls_claim_header

    adjudicated_date

    sn_hcls_claim_header

    accepted_date

    sn_hcls_claim_header

    patient_account_no

    sn_hcls_claim_header

    submitted_date

    sn_hcls_claim_header

    medical_record_no

    sn_hcls_claim_line

    service_start_date

    sn_hcls_claim_line

    original_tcn

    sn_hcls_claim_line

    service_end_date

    sn_hcls_claim_line

    ndc_code

    sn_hcls_claim_line

    tooth_code

    sn_hcls_claim_line

    revenue_code

    sn_hcls_claim_line

    line_title

    sn_hcls_condition

    recorded_date

    sn_hcls_condition

    onset_age

    sn_hcls_condition

    onset_date

    sn_hcls_encounter

    end_time

    sn_hcls_encounter

    start_time

    sn_hcls_immunization

    status_reason

    sn_hcls_immunization

    admin_date

    sn_hcls_insurance_info_task

    group_number

    sn_hcls_insurance_info_task

    rx_pcn

    sn_hcls_insurance_info_task

    member_number

    sn_hcls_insurance_info_task

    rx_group

    sn_hcls_insurance_info_task

    rx_bin

    sn_hcls_medication

    reason_desc

    sn_hcls_medication

    status_reason

    sn_hcls_medication

    effective_date_time

    sn_hcls_medication

    reason_code

    sn_hcls_medication

    start_date

    sn_hcls_medication

    end_date

    sn_hcls_medication_prescription

    external_id

    sn_hcls_medication_prescription

    status_reason

    sn_hcls_member_plan

    group_number

    sn_hcls_member_plan

    rx_pcn

    sn_hcls_member_plan

    member_number

    sn_hcls_member_plan

    rx_group

    sn_hcls_member_plan

    rx_bin

    sn_hcls_observation

    observed_date

    sn_hcls_patient

    work_phone

    sn_hcls_patient

    name

    sn_hcls_patient

    birth_date

    sn_hcls_patient

    occupation

    sn_hcls_patient

    middle_name

    sn_hcls_patient

    external_id

    sn_hcls_patient

    primary_email

    sn_hcls_patient

    secondary_email

    sn_hcls_patient

    address_line

    sn_hcls_patient

    family_name

    sn_hcls_patient

    marital_status

    sn_hcls_patient

    ssn

    sn_hcls_patient

    race

    sn_hcls_patient

    ethnicity

    sn_hcls_patient

    given_name

    sn_hcls_patient

    mobile_phone

    sn_hcls_patient

    home_phone

    sn_hcls_patient

    deceased_date_time

    sn_hcls_patient

    guarantor_id

    sn_hcls_practioner

    secondary_email

    sn_hcls_practioner

    name

    sn_hcls_practioner

    external_id

    sn_hcls_practioner

    family_name

    sn_hcls_practioner

    mobile_phone

    sn_hcls_practioner

    work_phone

    sn_hcls_practioner

    given_name

    sn_hcls_practioner

    birth_date

    sn_hcls_practioner

    work_email

    sn_hcls_practioner

    primary_email

    sn_hcls_practioner

    home_phone

    sn_hcls_pre_auth_header

    date_fax_received

    sn_hcls_pre_auth_header

    date_fax_received

    sn_hcls_pre_auth_header

    primary_preauth_num

    sn_hcls_pre_auth_header

    secondary_preauth_num

    sn_hcls_pre_auth_header

    valid_from

    sn_hcls_pre_auth_header

    reason

    sn_hcls_pre_auth_header

    notes

    sn_hcls_pre_auth_header

    approved_date

    sn_hcls_pre_auth_header

    valid_to

    sn_hcls_procedure

    performed_date_time