Link your ServiceNow instance with your Redox account

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Create an OAuth application endpoint for the external Redox healthcare system to access your ServiceNow instance.

    Before you begin

    Ensure that the application scope is set to Redox Inbound Integration by using the application picker. For more information, see Application picker.

    Role required: sn_hcls.admin or admin

    Procedure

    1. Navigate to All > System OAuth > Application Registry.
    2. In the Application Registries list, click New.
    3. On the OAuth application page, select Create an OAuth API endpoint for external clients.
    4. On the Application Registries form, fill in the Redox healthcare system details including the name, client ID, accessible from, client secret, accessible from, refresh token lifespan, and access token lifespan.
      Note:
      You can ignore the Redirect URL and Logo URL fields, which are not used for this configuration.
      For more information, see Create an endpoint for clients to access the instance.
    5. Click Submit.