Working on a medical device out-of-service case in Workspace

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Use the playbook available with the Healthcare Computerized Maintenance Management System (Healthcare CMMS) application to manage medical device out-of-service cases and complete requests for setting the medical devices to out-of-service.

    The playbook experience provides fulfillers with visibility into cross-business workflows and the actionable activities used to complete these workflows. When the playbook experience is activated with Workspace in Healthcare CMMS, the Playbook tab appears for a medical device out-of-service case. For more information on how to interact with a playbook, see Interact with Playbook.

    As a clinical engineer with the sn_hcls_cmms.clinical_engineer role, you can use the Healthcare CMMS playbook to complete all out-of-service activities for a medical device. You can access the Playbook tab on your Workspace when a medical device out-of-service case is assigned to you. The Healthcare CMMS workflow populates the case data for all launched activities on the Playbook tab. You can select a stage in the playbook to complete the activities associated with the stage.

    By default, the following stages are available to you as a clinical engineer with the sn_hcls_cmms.clinical_engineer role on the Playbook tab of the Workspace.

    Note:
    The state of the medical device out-of-service case progresses as you complete a stage in the playbook. For more information, see Life cycle of a medical device out-of-service case.

    Completing the initial review activities

    In the Medical device out-of-service stage of the playbook, complete the following activities:
    1. Review medical device details: Review the medical device details for a medical device model and update the details, if needed.

      After the medical device is reviewed and approved, a work order for the initial inspection for each device included in the model is created automatically.

    2. Cancel work orders: Review and cancel the work orders for each medical devices.
    3. Set medical device out-of-service: Set the medical device to out-of-service.
    4. Disposal work order: Create a disposal work order for the out-of-service device.

    Closing the out-of-service request

    In the Review and confirm stage of the playbook, complete the Close case activity by waiting until all other activities are completed, and then selecting a resolution code and adding any resolution notes.