Multi-vaccine appointment bookings configuration

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Multi-vaccine appointment bookings configuration

    This configuration allows healthcare providers to manage multi-vaccine appointment bookings through auto-selection and manual selection methods. Users can choose vaccine methods based on eligibility criteria, method selection order, and inventory availability. Adjustments can be made after configuring the Vaccine Administration Management system properties.

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    Key Features

    • Auto-selection of Vaccine Method: This feature automatically assigns a vaccine method based on the lowest order of selection and available inventory, provided that inventory management is enabled.
    • Manual Selection of Vaccine Method: Users can manually choose their preferred vaccine method regardless of inventory management settings. If a second dose is not available, the system will find the nearest center with the same method.
    • Age-based Eligibility: The system evaluates eligibility based on defined age groups, ensuring that individuals are only assigned vaccines they are eligible for.

    Key Outcomes

    By configuring the multi-vaccine appointment booking system, healthcare providers can enhance appointment management efficiency, ensure compliance with eligibility criteria, and improve patient experience by providing flexibility in selecting vaccine methods. This leads to better utilization of available inventory and streamlined appointment scheduling.

    Administer multi-vaccine appointment bookings based on auto-selection and manual selection of the vaccine method. You can select your preferred vaccine method based on the eligibility criteria, order of method selection, and inventory availability.

    You can manage multi-vaccine appointment bookings after making configuration changes to the Vaccine Administration Management system properties. Multi-vaccine functionality can be broadly categorized into auto-selection of the vaccine method and manual selection of the vaccine method.

    Note:
    If your first appointment has been completed, you cannot change the method. However, you have the flexibility to change the method while rescheduling your first dose. While rescheduling your appointment, if you change the method, it automatically applies to the second dose as well.

    Among other criteria, the multi-vaccine method also supports age-based eligibility and assignment by specifying the age groups in the eligibility criteria for the method. The list of methods is visible only if you are eligible for more than one vaccine method.

    For example, say that only age groups over 60 are eligible to receive the Pfizer vaccine. If you are not in this age group, you will not be assigned the Pfizer vaccine despite availability. Instead, the system evaluates other methods that meet the eligibility criteria defined for the program and the method.

    Auto-selection of method

    Note:
    Auto-selection of the vaccination method only applies if the sn_vaccine_sm.enable_inventory_management system property value is true.

    When you try to book an appointment, the system auto-assigns the method of vaccine based on the order of method selection and inventory availability. In other words, if the inventory management system property (sn_vaccine_sm.enable_inventory_management) is true, the vaccination request auto-assigns the method with the lowest order that has inventory availability.

    For example, if a vaccination center has the Moderna vaccine in the inventory, the request is created using Moderna instead of Pfizer, even when Pfizer is the method with the lowest order.

    Manual selection of method

    You can manually select the preferred vaccination method while booking an appointment. Manual selection of the method works with or without vaccine inventory management.

    If the slot selection system property (sn_vaccine_sm.enable_appointment_slot_choice) is false, the vaccine method selected is kept as the preference. If there is no availability for the second dose, the system books the slot at the closest vaccination center having the same method. For example, if you select a vaccination site and the site has only one week of the Pfizer vaccine available, the second dose is selected in the nearest center having the same method.
    Note:
    For the functionality to run properly, make sure that both the inventory management system property (sn_vaccine_sm.enable_inventory_management) and the enable multi-vaccine system property (sn_vaccine_sm.enable_multi_vaccine) values are true.