Reset an invoice to the Received status

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • If you confirm an invoice as a duplicate by mistake, you can reset that invoice from the Confirmed duplicate status back to the Received status.

    Vorbereitungen

    Role required: sn_ap_apm.accounts_payable_specialist or sn_ap_apm.admin

    Prozedur

    1. Navigate to All > Accounts Payable Operations > Accounts Payable Workspace.
    2. Select the list icon (List icon).
    3. Navigate to Lists > Primary Data > Invoices.
    4. Open an invoice in the Confirmed duplicate state.
    5. Select View invoice processing case.
    6. On the invoice processing case form, select Reset to Received.
      A message appears asking you for a confirmation.
    7. Select Yes.
      The status of the invoice changes to Received.