Key Features

• Breakdown element display logic: If the number of breakdown elements exceeds the cutoff value, only elements that have ever had a score are shown. For formula indicators, elements must have had scores for all contributing automated indicators at some point.
• Collected scores behavior for automated indicators (non-real-time):
  • If the number of scored elements is less than the cutoff, all elements are shown for any selected date, including those with null scores on that date.
  • If the number exceeds the cutoff, only elements with a non-null score or a Change value on the selected date are displayed. Elements without scores or change values on that date are hidden, even if they have scores on other dates.
• Real-time scores and formula indicators: These always show elements that have ever had scores, regardless of the cutoff, and may include elements with null scores.
• Use of cutoff values: Setting a low cutoff (e.g., 0 or 1) can limit the appearance of elements with null scores in automated indicators.

Practical Example

Using the "Number of open incidents" indicator and its Assignment Group breakdown:

• With com.snc.pa.breakdownelementcutoff = 50 (higher than element count), all ~50 elements show for all dates.
• With cutoff = 10, fewer than 10 elements have ever had scores (8 elements), so all 8 display for any date, including nulls.
• With cutoff = 5, fewer elements than scored exist, so only elements with a score or Change value on the selected date appear. Different dates may show different elements accordingly.

Note: An element can appear even with a null score if it has a Change value from the previous period (e.g., a prior score change).

Key Outcomes

• Helps control and optimize the visibility of breakdown elements in Analytics Hub and KPI Details.
• Prevents clutter from elements with no relevant data on a selected date, improving focus on meaningful scores.
• Enables customization of the cutoff to balance detail and performance based on your data size and reporting needs.