Service Exchange for Providers data model

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • The Service Exchange for Providers data model provides insight into how the tables that are used in the Service Exchange for Providers application relate to each other.

    The Service Exchange for Providers application data model uses a combination of the following types of tables to store data:
    • Service Exchange of Providers application tables.
    • Customer Service Management application tables.
    • ServiceNow AI Platform standard tables.

    The following table lists the Access Control Rights (ACR) for specific Service Exchange for Provider tables.

    Table 1. Access to tables by role in the Service Exchange for Providers application
    Table Read Write Delete Create

    Authorized user

    [sn_sb_pro_authorized_user]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Consumer Connection

    [sn_sb_pro_consumer_connection]

    admin

    sn_sb.admin

    admin

    admin

    admin

    Entitlement

    [sn_sb_pro_entitlement]

    admin

    sn_sb.admin

    None

    None

    None

    Inbound Field

    [sn_sb_pro_inbound_field]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Outbound Field

    [sn_sb_pro_outbound_field]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Persona

    [sn_sb_pro_persona]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Provider

    [sn_sb_pro_provider]

    admin

    sn_sb.admin

    admin

    admin

    admin

    Provider Task

    [sn_sb_pro_provider_task]

    admin

    sn_sb.admin

    sn_sb.requestor

    admin

    sn_sb.admin

    sn_sb.requestor

    admin

    admin

    sn_sb.admin

    sn_sb.requestor

    Registration

    [sn_sb_pro_registration]

    admin

    sn_sb.admin

    sn_sb_pro_consumer

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Remote Choice Definition

    [sn_sb_pro_remote_choice_definition]

    admin

    sn_sb.admin

    None

    None

    None

    Remote Record

    Producer

    [sn_sb_con_remote_record_producer]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Consumer Criteria

    [sn_sn_pro_remote_record_producer_consumer_criteria]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Remote Service

    [sn_sb_pro_remote_service]

    admin

    sn_sb.admin

    admin

    admin

    admin

    Remote Task

    [sn_sb_con_remote_task]

    admin

    sn_sb.admin

    sn_sb.remote_task_

    creator

    admin

    sn_sb.admin

    sn_sb.remote_task_

    creator

    admin

    sn_sb.admin

    sn_sb.remote_task_

    creator

    admin

    sn_sb.admin

    sn_sb.remote_task_

    creator

    Remote Task

    Definition

    [sn_sb_con_remote_task_def]

    admin

    sn_sb.admin

    sn_sb.remote_task_

    creator

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    sn_sb.remote_task_

    creator

    Consumer Criteria

    [sn_sv_pro_remote_task_def_consumer_criteria]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    Variable

    [sn_sb_con_remote_task_variable]

    admin

    sn_sb.admin

    admin

    admin

    admin

    Service Exchange

    Settings

    [sn_sb_con_service_bridge_settings]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    None

    None

    Transform

    [sn_sb_con_transform]

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin

    admin

    sn_sb.admin