Use for providers

Zurich Service Exchange
Release
zurich
ft:locale
en-US
ft:publication_title
Zurich Service Exchange
ft:clusterId
sebrdg
bundleId
sebrdg
workflow
Customer and Industry
  • Service Exchange
  • Explore
  • Mismatched version support
  • Configuring revisions
  • Remote catalogs
  • Remote choice fields
  • Authorized users and personas
  • Proactive case
  • Provider tasks
  • Remote tasks
  • Transform framework
  • Journal field framework
  • Foundation data sync
  • Magic links
  • Flow action
  • Instance scan checks and health dashboard
  • Service Exchange for Providers
  • Install and configure for provider
  • Install for providers
  • Set up a provider record
  • User roles for providers
  • Assign roles to groups
  • Create catalog personas
  • Create remote choice definitions
  • Create remote catalogs
  • Remote record producers
  • Create a remote record producer
  • Create variables for RRPs
  • Creating entitlements
  • Create a consumer criteria
  • Using variable sets with RRP
  • Create a variable set
  • Create a remote task definition
  • Create a remote task using Workflow Studio
  • Create a transform
  • Update settings for authorized users
  • Enable magic links
  • Use for providers
  • Register a consumer
  • Off-board a consumer
  • Remote catalog items
  • Proactive case notification
  • Using the Scratchpad
  • Configure FDS for provider
  • Create a FDS definition
  • Acknowledge FDS offering request
  • Publish a foundation data subscription
  • Adding or creating scripts to a RRP
  • Create catalog client scripts
  • Catalog client script new record form
  • Publish catalog items as RRPs
  • Create configuration revisions
  • Reestablish connection for a provider
  • Service Exchange for Consumers
  • Install and configure for consumers
  • Install for consumers
  • Personas for consumers
  • Assign roles to groups
  • Connect to a provider
  • Off-board a provider
  • Activate a remote task definition
  • Activate a remote record producer
  • Add an authorized user
  • Attach a consumer pre-flows
  • Add consumer variables to an RRP
  • Create remote tasks to sync data
  • Connect and Disconnect remote tasks
  • Configure settings on the consumer instance
  • Configure FDS as a consumer
  • Request FDS offerings
  • Validate FDS subscription items
  • Accept an FDS subscription
  • Import and export FDS configuration
  • Use for consumers
  • Using the Scratchpad for tasks
  • Reestablish connection for a consumer
  • Integrate
  • Reference
  • Data model
  • Data model for providers
  • Data model for consumers
  • Components installed for providers
  • Components installed for consumers
  • Error log
  • Domain separation
  • Preservers and exclusions tables
  • Consumer criteria new record form
  • List of scan checks

Using Service Exchange for providers

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • As a provider, learn how to use Service Exchange to submit requests from the service catalog, and track order fulfillment from your ServiceNow® instances.

    This section covers the following:
    • Register a Service Exchange consumer
    • Service Exchange Remote Catalog items
    • Proactive Service Exchange case notification in Service Exchange
    • Using the Scratchpad for Service Exchange tasks
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