Track a store inquiry case from a Retail mobile app

  • Release version: Yokohama
  • Updated July 31, 2025
  • 1 minute to read

    • Track the status of a store inquiry case from a mobile app.

    Before you begin

    Role required: Store associate, Store manager

    Procedure

    1. On Retail mobile app, select My Store > All cases from the menu bar.
    2. Select the case number to track the case.