Yokohama Retail Industry

Release: yokohama
ft:locale: English
ft:publication_title: Yokohama Retail Industry
ft:clusterId: rahi
bundleId: rahi
workflow: Customer and Industry

Retail
Exploring Retail
Retail case overview
Retail portal
Retail mobile application
Retail case types
Store inquiry case
Customer complaint case
HQ communications case
In-store operations case
Configuring Retail
Activate plugins
Assign roles to Retail users
Configure related party configurations
Create a retail organization
Add members to a retail organization
Configure your organizational structure
Set up your retail support team
Add and configure the Retail KPI widget
Retail KPI JSON parameters
Manage customer complaints
Create and assign a retail customer complaint case in workspace
Track a customer complaint case in Workspace
Close a customer complaint case in workspace
Manage store inquiries
Create a store inquiry case from the Retail portal
Manage a store inquiry case from the Retail Portal
Track a store inquiry case from Retail portal
Create a store inquiry case from a mobile app
Manage a store inquiry case from a mobile app
Track a store inquiry case from a Retail mobile app
Resolve a store inquiry support request in workspace
Track cases and tasks from Retail portal
Track your cases and tasks from the Retail portal
View your organization's knowledge articles from the Retail portal
View your associated retail organizations from the Retail portal
Retail reference
Components installed with plugins
Components installed with Retail core overview
Components installed with Retail Mobile
Components installed with Retail Store Services
Components installed with Retail customer complaint
Components installed with Retail HQ Operations
Components installed with Retail In-store Operations
Retail organization data model
Retail organization data model tables
Retail unified case and task data model
Domain Separation in Retail Core
Retail Task Management
Exploring Retail Task Management
Retail multi-store case
Configuring Retail Task Management
Install Retail Task Management Core
Enable service selector for Retail Task Management Core
Configure service definitions for multi store case
Create a CSM Table Map for Retail Task Management Core
Create an entity in the Multiple Case Configuration table
Create a service definition for multi-store cases
Create multi-store cases in Retail Task Management Core
Create a parent multi-store case
Manage child cases in Retail Task Management Core
Retail multi-store case states
Retail Task Management reference
Components installed with Retail Task Management
Retail Task Management Core data model

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