Components installed with Retail In-store Operations

  • Release version: Yokohama
  • Updated July 31, 2025
  • 1 minute to read

    • Certain roles and dependencies must be considered when using the Retail In-store Operations plugin.

    Plugins installed with Retail In-store Operations

    Plugin Name Description Plugin Dependencies

    Retail In-store Operations

    [com.sn_rtl_in_store_ops] 

    		 The Retail In-store Operations plugin allows store team members to report and track in-store operational issues, whether for routine or cyclical demands. This ensures that issues are documented and monitored for consistent execution and support.
    • com.sn_retail_core
    • com.sn_retail_mobile
    • com.snc.work_management

    Roles installed with Retail In-store Operations

    Role Description Contains roles
    sn_rtl_in_store_ops.associate Create, update, and close Store Operations case for their stores. Can view and close Store tasks for their stores.
    • sn_retail.associate_fulfiller
    • wm_location_agent
    sn_rtl_in_store_ops.manager Can Create, update, and close Store Operations case for the stores and associated child locations they manage. Can create, update, and close Store tasks and assign tasks to others in the stores and associated child locations they manage.
    • sn_rtl_in_store_ops.associate
    • sn_retail.manager_fulfiller
    • wm_location_assignment_manager

    Table for in-store operations task

    Table 1. In-store operations task table
    Field Example
    Number  RIS00001 
    Short description  Aisle 2 and 9 needs clean-up 
    Description   Aisle 2 and 9 is cluttered and lot of products are on the floor 
    Priority  High/Medium/Low 
    Assignment Group  Store Managers Group 
    Assigned to  Store Manager  
    Requesting retail Organization  Store of the persona, who is creating the case 
    Supporting retail organization  Same as requesting retail organization 
    Due Date  2 hours from now (date/time)