Digital integration form (easy form) in EA Workspace
Summarize
Summary of Digital integration form (easy form) in EA Workspace
The digital integration form in the EA Workspace facilitates defining and managing integrations between two business applications. It captures critical information about how applications consume, exchange, or ingest data to support specific business capabilities. This form helps ServiceNow customers clearly outline the roles, ownership, and technical aspects of digital integrations, ensuring better control and understanding of inter-application data flows and dependencies.
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Key Fields and Their Purpose
- Subscriber Business Application: Identifies the application that consumes or uses the interface, highlighting its impact in case of changes or outages.
- Subscriber Digital Interface: Specifies the interface subscribed to by the subscriber application for integration.
- Provider Business Application: Indicates the application providing the digital interface; responsible for changes and ownership.
- Provider Digital Interface / New Provider Digital Interface: Defines or creates the interface related to the provider application, which facilitates the integration.
- IT Owner and Business Owner: Designate responsible individuals within IT and the business for the integration’s management and accountability.
- Digital Integration Name: Auto-generated from key selections (subscriber, provider, interface), with the option to modify.
- Type and Subtype: Classify the integration, such as Data Integration (with subtypes like Process configuration or Foundation data), Process Integration, or User Interface Integration.
- Trigger and Interval: Define how and when the integration activates, including manual, scheduled, event-driven triggers, and various frequency intervals.
- Description: Provides detailed rationale and business value for creating the integration between applications or services.
Why This Matters
By using the digital integration form, ServiceNow customers gain precise control and visibility into the relationships between business applications and their data exchanges. This clarity supports better impact analysis, ownership assignment, and operational management of integrations, which is crucial for maintaining business continuity and optimizing digital workflows.
Next Steps
After creating a digital integration, additional fields become available to further refine and manage the integration details. Customers can also add or edit integrations within the EA Workspace as business needs evolve.
The digital integration represents the integration between two business applications.
Digital integration form (easy form) fields
| Field | Description |
|---|---|
| Subscriber Business Application | Name of the business application that uses the provided interface to consume, exchange, or ingest data to support a business capability. Therefore it’s affected by the changes or an outage face connection or data
loss. Note: Being a provider or subscriber business application, it doesn’t refer to the data flow direction (incoming, outgoing, bidirectional). It’s managed by the Data Flow Direction attribute. |
| Subscriber Digital Interface | Name of the digital interface that subscribes for the integration. |
| Provider Business Application | Name of the business application that provides the digital interface and enables to consume or ingest data. Changes, ownership, and responsibilities of the interface are often connected to the provider. Note: Being a
provider or subscriber business application, it doesn’t refer to the data flow direction (incoming, outgoing, bidirectional). It’s managed by the Data Flow Direction attribute. |
| New Provider Digital Interface | Option to create a digital interface. This field is a placeholder digital interface that is related to a provider business application. |
| Provider Digital Interface | Name of the digital interface. As a digital integration between two business applications or services uses a digital interface (API), you must select an interface related to the provider business application or service. |
| IT Owner | The owner within the IT organization who owns the digital integration. It can be the same person who owns the parent subscriber business application. |
| Business Owner | The owner of the business function who owns the digital integration. It can be the same person who owns the parent subscriber business application. |
| Digital Integration Name | Name of the digital integration. This field is auto-populated when the Subscriber Business Application, Provider Business Application, and the Digital Interface fields are selected. You can modify the auto-populated name. |
| Type | Type of the integration. Use the following options:
|
| Subtype | Subtype of the integration. This field appears only when Data Integration is selected from the Type field. Use the following options:
|
| Trigger | How to trigger the integration. Use the following options:
|
| Interval | Frequency to trigger the integration. Options for the interval are as follows:
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| Description | Description about the digital integration. Describe in detail why the integration is being created between two business applications or between an external service provided interface and a business application and what business value it adds. |