Integrations and dependencies of the Vulnerability Response Patch Orchestration with the Microsoft SCCM application

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of Integrations and Dependencies of the Vulnerability Response Patch Orchestration with Microsoft SCCM

    The Vulnerability Response Patch Orchestration with Microsoft SCCM integration requires specific applications and dependencies available in the ServiceNow® Store. This integration enables users to manage patches effectively by providing access to patch orchestration data and updates within the ServiceNow environment.

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    Key Features

    • Required Applications: Includes Vulnerability Response, Vulnerability Solution Management, Vulnerability Response Patch Orchestration, and Security Support applications.
    • Data Tables: The integration uses various tables to store patch information, deployment statuses, and vulnerabilities, such as Patch Update, Device Update, and Patch Deployment.
    • Integrations: The application features multiple scheduled integrations with SCCM that automate the retrieval of device and patch information.

    Key Outcomes

    By implementing the Vulnerability Response Patch Orchestration integration, ServiceNow customers can:

    • Efficiently manage patch deployment and monitor their status across devices.
    • Access up-to-date information on patches needed for vulnerabilities directly from SCCM.
    • Automate data retrieval processes, reducing manual efforts and ensuring timely updates.

    The following product and dependency applications are required for the Vulnerability Response Patch Orchestration with Microsoft System Center Configuration Manager (SCCM) integration. These applications are available in the ServiceNow® Store

    Available versions of applications and dependencies required for the patch orchestration integration

    To view patch orchestration data and available updates (patches) in the workspaces and the classic UI in Vulnerability Response, the following applications are required. All applications listed are available in the ServiceNow® Store. Some applications require separate subscriptions.

    For more information about version compatibility with the required applications and family releases, refer to the KB0856498 Vulnerability Response Compatibility Matrix and Release Schema Changes article in the HI Knowledge Base.

    Application and release version
    Vulnerability Response
    Vulnerability Solution Management
    Vulnerability Response Patch Orchestration application
    Vulnerability Response Patch Orchestration with Microsoft SCCM application
    Security Support Common
    Security Support Orchestration
    Service Graph connector with SCCM

    Vulnerability Response patch orchestration application tables

    The Vulnerability Response Patch Orchestration application contains the following tables:

    Table Description
    Patch Update [sn_vul_patch_orch_update] Stores information about the patches that are available on distinct instances.
    Device Update [sn_vul_patch_orch_m2m_src_ci_update] Stores data about the deployed patches, along with deployment status, that are on displayed on discovered item records.
    Collection [sn_vul_patch_orch_collection] Stores collection data from distinct instances.
    Device Collection [sn_vul_patch_orch_m2m_src_ci_collection] Stores collections data about discovered items.
    Patch Deployment [sn_vul_patch_orch_deployment] Stores information about deployed patches about Collections and CIs.
    Potential Patch [sn_vul_patch_orch_m2m_vuln_patch] Stores data about patches and vulnerabilities that identify the patches that might be used to resolve a vulnerability.

    Vulnerability Response Patch Orchestration with Microsoft SCCM integrations

    The integrations developed by ServiceNow® engineering make up the orchestrated solution deployment with the Microsoft SCCM product. The following integrations are included with the Microsoft SCCM Patch Orchestration Integration application that you download from the ServiceNow® Store.

    After you install the integration application on your ServiceNow AI Platform instance, to view these integrations, navigate to Integrations > SCCM Patch Orchestration Integration > Integrations. The Vulnerability Response application processes data on scheduled time intervals imported by these integrations with Microsoft SCCM endpoints.

    Integration Description
    Microsoft SCCM Collection Integration
    • This integration is scheduled to run daily and runs first in the chained integration run.
    • Retrieves the device collections from the SCCM Collections.
    Microsoft SCCM Device Collection Integration
    • When scheduled, this integration is triggered by the completion of the SCCM Collection Integration. You can also run it on-demand.
    • This integration fetches the devices under each collection. This integration creates records in the discovered items table and Device Collection table.
    Microsoft SCCM Patch Update Integration
    • When scheduled, this integration is triggered by the completion of the SCCM Device Collection Integration. You can also run it on-demand.
    • Retrieves information from the SCCM server about the Patches that are either installed or missing on devices (assets).
    Microsoft SCCM Deployments Integration
    • When scheduled, this integration is triggered by the completion of the Patch Update Integration. You can also run it on-demand.
    • Retrieves information about the patches scheduled by the IT team in the SCCM server.