Components installed with the Qualys Integration for Security Operations

  • Release version: Xanadu
  • Updated July 31, 2025
  • 4 minutes to read
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    Summary of Components installed with the Qualys Integration for Security Operations

    The Qualys Integration for Security Operations installs various roles, scheduled jobs, and tables essential for managing vulnerability and compliance data from Qualys. This integration allows ServiceNow customers to effectively retrieve and analyze security posture information within their instance.

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    Key Features

    • Roles Installed:
      • snvulqualys.read: Provides read access to Qualys Vulnerability Integration records.
      • snvulqualys.user: Allows users to read and write records.
      • snvulqualys.admin: Grants administrative access for advanced configuration settings.
      • snvul.vulnerabilityanalyst: Role for vulnerability analysis.
      • snvul.configurequalysintegration: Grants permissions to configure the Qualys Vulnerability Integration.
    • Scheduled Jobs Installed:
      • Qualys PC Policies: Retrieves policies from Qualys.
      • Qualys PC Policies Detail: Retrieves detailed policy information.
      • Qualys PC Controls: Gathers compliance controls data.
      • Qualys PC Results: Imports compliance posture records, including test results.
      • Qualys PCRS Policy Host Integration: Processes host data from Qualys.
      • Qualys PCRS Test Results Integration: Retrieves test results per host ID.
      • Qualys Comprehensive PCRS Policy Host Integration: Similar to the previous integration but designed for comprehensive data processing.
      • Qualys Comprehensive PCRS Test Results Integration: Retrieves comprehensive test results for each host ID.
    • Tables Installed:
      • snvulqualyspcresultimport: Handles the import set row for Qualys PC results.
      • snvulqualyspolicyhostid: Maps policies to the respective hosts scanned.
      • snvulqualyspcrspolicyhostimport: Manages the import of PCRS policy host data.
      • snvulqualyspcpolicyimport: Manages the import of PC policy data.

    Key Outcomes

    With the Qualys Integration, customers can streamline their security operations by automating the retrieval of vulnerability and compliance information, enhancing their ability to monitor and respond to security threats. The integration ensures that data from Qualys is efficiently processed and made accessible within ServiceNow, aiding in effective decision-making and compliance management.

    The following roles, scheduled jobs, and tables are installed with the Qualys Integration for Security Operations.

    Note:
    The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.

    View filtered lists for components installed with an application

    Filter the Applications Files table so that only the roles, scheduled jobs, and tables that are installed with an application are displayed. The application you want to view these components for should be installed so that its files are loaded onto the instance and into the metadata table. Follow these steps to view filtered lists from the Applications Files table.

    1. In the filter navigator, enter sys_metadata.list to navigate to the metadata table.
    2. Select the condition builder (filter icon), and select, Application > is followed by the name of your application. For example, Application > is > Vulnerability Response.
    3. In the condition builder, to add a second filter, select AND, then select, Class > is a and choose one of the following classes from the list: Role, Scheduled job, or Table.
    4. Select Run.

    The results for the class you selected are displayed in a filtered list.

    Roles installed

    Role title [name] Description Contains roles
    sn_vul_qualys.read Has read access to the Qualys Vulnerability Integration records.
    sn_vul_qualys.user User for Qualys Vulnerability Integration. Can read and write records sn_vul_qualys.read
    sn_vul_qualys.admin Administrator forQualys Vulnerability Integration. For example, you can modify integration start dates and perform some advanced configuration settings.
    • sn_vul_qualys.user
    • sn_vul.vulnerability_analyst
    sn_vul.configure_qualys_integration Can configure the Qualys Vulnerability Integration sn_vul_qualys.admin

    Scheduled jobs installed

    Scheduled job Description
    Qualys PC Policies Retrieves Policies from Qualys. The output is stored in the sn_vulc_policy table. The API used in this integration does not support pagination, so all policies are downloaded on a single page.
    Qualys PC Policies Detail Retrieves the complete policy details, such as technologies and sections, for example.
    Qualys PC Controls Retrieves compliance controls information for different control IDs from Qualys.
    Qualys PC Results Retrieves compliance posture records from Qualys. The output of this integration is Test Results. By default, the parameter details are passed to import host information, last scan dates/times, control ID, and evidence information.
    Qualys PC Comprehensive Results

    Retrieves compliance posture records from Qualys based on the last evaluation date for the test results that are not passed. This job runs once a week.

    The output of this integration is test results. By default, the parameter details are passed to import the host information, last scan dates/times, control ID, and evidence information.
    Qualys PCRS Policy Host Integration Retrieves host data from Qualys and processes it in your instance.

    When posture_api_version is set to 5.0, this integration uses the Start Time value as the StatusChangedSince parameter while fetching data.

    The output of this integration is policy host IDs.

    The Qualys host data is imported in this integration.

    Note:
    • This scheduled job appears only when Configuration Compliance is installed.
    • Configure the gateway_url and pcrs_page_size integration instance parameters before running this integration.

    These two integrations will be inactive OOB. If you activate either one of these integrations, the PC Results integrations will get deactivated. These two integrations are added based on the new streaming APIs from Qualys.
    Qualys PCRS Test Results Integration Retrieves the test results for each host ID. This integration uses the Start Time parameter in the Integration Details tab.
    Note:
    • This scheduled job appears only when Configuration Compliance is installed.
    • Configure the gateway_url and pcrs_page_size integration instance parameters before running this integration.
    • If you choose to run the integration manually, run Qualys PCRS Test Results Integration after Qualys PC Policies, Qualys PC Policies Detail and Qualys PCRS Policy Host Integration.
    Qualys Comprehensive PCRS Policy Host Integration Retrieves host data from Qualys and processes it in your instance. The output of this integration is policy host IDs.
    Note:
    • This scheduled job appears only when Configuration Compliance is installed.
    • Configure the gateway_url and pcrs_page_size integration instance parameters before running this integration.
    • This integration is inactive out of the box. When you set posture_api_version to 5.0, activate this integration if the corresponding Qualys PCRS Policy Host Integration is also active.
    Qualys Comprehensive PCRS Test Results Integration Retrieves test results for each host ID. This integration uses the Start Time parameter in the Integration Details tab.
    Note:
    • This scheduled job appears only when Configuration Compliance is installed.
    • Configure the gateway_url and pcrs_page_size integration instance parameters before running this integration.
    • If you run the integration manually, run Qualys PCRS Test Results Integration after Qualys PC Policies, Qualys PC Policies Detail, and Qualys PCRS Policy Host Integration
    Note:
    The Qualys PCRS Policy Host and Qualys PCRS Test Results integrations are inactive by default. These two integrations are based on the new streaming APIs from Qualys. If you activate any one of these integrations, the PC Results integration will be deactivated and vice versa.

    Tables installed

    Table Description
    Qualys PC Result Import

    sn_vul_qualys_pc_result_import

    		 Table extending the import set row. Field maps transformation is skipped and the response attachment is processed directly with the onComplete script.
    Policy Host Id

    sn_vul_qualys_policy_host_id

    		 Table storing the mapping between the Policy and the host for which this policy was scanned. This table is used in the new Qualys PCRS integration.
    Note:
    This table is appears only when Configuration Compliance is installed.
    Qualys PCRS Policy Host Import

    sn_vul_qualys_pcrs_policy_host_import

    		 Table extending the import set row. Field map transformation is skipped and the response attachment is processed directly with the onComplete script.
    Note:
    This table appears only when Configuration Compliance is installed.
    Qualys PC Policy Import

    sn_vul_qualys_pc_policy_import

    		 Table extending the import set row. Field map transformation is skipped and the response attachment is processed directly with the onComplete script.