Security Exposure Management Workspace
Summarize
Summary of Security Exposure Management Workspace
The Security Exposure Management Workspace offers a centralized, role-based platform designed for security teams to investigate exposures, execute remediation actions, configure automation, and monitor risk reduction progress efficiently. By consolidating visibility into findings, remediation tasks, approvals, and administration, it streamlines collaboration and enables faster, clearer responses to security risks.
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Key Features
- Real-time Visibility and AI Insights: Dashboards provide continuous exposure landscape monitoring and AI-driven prioritization to help identify critical issues promptly.
- Automated Workflows and Prioritized Remediation: Automation accelerates response times and ensures remediation efforts are focused on the most impactful vulnerabilities.
- Centralized Governance and Exception Management: Compliance is maintained through unified management of approvals and exceptions.
- Role-based Views: Tailored interfaces for security analysts, remediation owners, vulnerability managers, governance teams, and administrators ensure each role has access to relevant data and actions to act confidently.
Workspace Views and Their Practical Uses
- Finding View: Enables security analysts to explore dashboards, drill into findings, and prioritize remediation with AI assistance.
- Watch Topics: Allows threat analysts, CISOs, and vulnerability managers to track high-priority vulnerability categories, monitor trends, and trigger remediation based on thresholds.
- Remediation View: Supports remediation owners and IT operations in planning, managing, and tracking remediation tasks and collaboration.
- Cloud Exposure View: Provides vulnerability managers and security analysts insight into cloud asset risks, regulatory compliance, and remediation initiation.
- Approvals: Centralizes governance and risk teams’ management of vulnerability and compliance exceptions, tracking request statuses and facilitating approval workflows.
- Lists: Offers vulnerability analysts and security managers comprehensive lists to monitor status, ownership, and progress, enabling follow-up actions and record updates.
- Administration: Allows admins and platform owners to configure integrations, automation, notifications, severity mappings, and visualization settings via a unified console.
Getting Started and Next Steps
ServiceNow customers can access the workspace via Workspaces > Security Exposure Management. Available views and capabilities depend on assigned roles. Detailed guidance is available for each workspace view to support onboarding and effective use.
The Security Exposure Management Workspace provides a unified, role-based environment where security teams can investigate exposures, take remediation actions, configure automation, and track risk reduction progress in one place. It centralizes visibility across findings, remediation tasks, approvals, and administration, helping teams collaborate efficiently and respond to risks with clarity and speed.
Security Exposure Management Workspace benefits
The workspace provides multiple views designed for specific workflows, such as prioritizing critical issues, approving exceptions, managing remediation plans, and configuring automation, all in one place, without switching tools or interfaces.
- Gain real-time visibility into your exposure landscape with dashboards and AI-driven insights
- Act faster and smarter with automated workflows and prioritized remediation
- Ensure compliance through centralized governance and exception management
- Improve collaboration with role-based views tailored to each team’s responsibilities
Role-based views ensure that security analysts, remediation owners, vulnerability managers, governance teams, and administrators work with shared awareness and act confidently based on the latest insights.
Workspace views and capabilities
Each view in the Security Exposure Management Workspace is designed for a specific purpose and role, providing targeted functionality to manage security exposures effectively.
| View | Key Functions | Primary users | Key Actions |
|---|---|---|---|
| Finding view | Gain a clear, real-time understanding of your exposure landscape through dashboards that surface risks and insight-driven priorities | Security analysts | Explore default or custom dashboards, drill into detailed findings, initiate remediation activities, and use Now Assist insights to prioritize critical issues and respond faster |
| Watch Topics | Continuously track and monitor specific high-priority vulnerability categories that require ongoing attention or strategic focus | Threat analysts, CISOs, Vulnerability managers | Create and refine watch topics, monitor trends and severity changes, evaluate business impact, trigger remediation efforts when thresholds are met |
| Remediation view | Plan, manage, and track remediation work across teams to ensure timely and effective resolution | Remediation owners, IT operations, security analysts | View assigned tasks, update progress, collaborate with owners, track deadlines |
| Cloud Exposure view | Gain a unified view to monitor and respond to top cloud risks through multiple lenses, including assets, images, and regulatory standards. | Vulnerability managers, Security analysts | View risk by cloud asset, drill into asset and finding details, and initiate remediation activities. |
| Approvals | Manage and track all vulnerability and compliance exception approvals in a single, unified workflow with full visibility into request status and urgency | Governance & Risk teams, approvers | Review contextual details for each approval request, take approval actions, view overdue and pending items, access finding details, and record comments or decisions directly |
| Lists | Access complete lists of findings, remediation tasks, approvals, and exceptions to monitor status, ownership, and progress. | Vulnerability analysts, remediation owners, security managers | Navigate predefined or custom lists, drill into records, create and manage custom lists, monitor status and ownership, and take follow-up actions such as updating records or processing approvals |
| Administration | Configure and govern Security Exposure Management settings centrally to ensure consistent policies, integrations, and automation across the environment | Admins, Platform owners | Manage integrations, configure rules and automation, set up email notifications and templates, map severity levels, and customize visualization settings from a unified Admin Console |
| Approval View | Testing Approval view | Testing Approval view | Testing Approval view |
Getting started
Access the Security Exposure Management Workspace by navigating to . Your available views and actions depend on your assigned role.
Next steps
Explore detailed guidance for each Security Exposure Management Workspace view:
Security Exposure Management Workspace Findings view
Security Exposure Management Workspace Watch Topics
Viewing the Cloud Exposure View dashboard
Security Exposure Management Approvals View
Security Exposure Management Workspace List view