List screen
Summarize
Summary of List screen
The List screen in ServiceNow allows you to display multiple records in a card format, each showing a limited preview of key information. It is designed to provide users with a clear, mobile-friendly list view of records that can be customized via the Mobile Card Builder (MCB) accessed through the Mobile App Builder (MAB).
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Key Features
- Record Screen Integration: Configure list screens to include a detailed record screen that appears when users tap on a card, enabling deeper record insights.
- Mobile List Filters: Users can filter and sort records using default filters generated from selected list fields or create custom filters with selected fields and keyword search for better data discovery.
- Dynamic Screen Names: Configure list screens to inherit names dynamically from previous screen selections or form fields, improving navigation clarity by displaying contextual headers based on user choices or record data.
- Functions and Actions: Enhance user interactivity by adding swipe, footer, and top menu functions that let users perform actions directly on records or the list, such as approving all items or record-specific operations triggered by swipe gestures.
- Parametrized List Screens: Use parameters to pass contextual data into lists, for example, showing records filtered by the group selected on a prior screen, allowing for dynamic and relevant list displays.
Practical Application
ServiceNow customers can leverage list screens to present records in a concise, user-friendly format optimized for mobile use. The configuration options enable tailored user experiences by combining previews with detailed views, filtering capabilities, and actionable functions directly within the list interface. Dynamic naming enhances navigation by clearly indicating the context of each screen, and parametrized lists enable drill-downs into related records based on user selections.
Overall, these capabilities improve data accessibility, streamline workflows, and empower users to interact efficiently with record data on mobile devices.
Use a list to display a list of records. Records in lists display in a card format, showing a limited selection of the information in the record.
Use a list screen to see records in a list view. Within a list screen, each record has a card. This card is a visualization which contains a selected few fields that display as a preview for each record. You can configure the card in Mobile Card Builder (MCB). MCB can be accessed from Mobile App Builder (MAB) when creating a list screen. Use the optional features available with list screens to improve your user's experience.
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Configure lists with forms
Configure your list with a record screen so your users can tap list items to view details of the records on your list. For details on list configuration, see List screen configuration. |
Parametrized list screens
Use parameters to pass information into your list screens. For example, when a user taps on a group in a group list screen, a list containing records in the group is displayed. The list of records in the group is a parametrized list, which accepts the value of the group your user selected as a parameter. To learn about parametrized list configuration, see Parametrized list screens. |
List screen functions
Add functions to your list screens to give your users the ability to take actions directly on a record screen. List screens support swipe, footer, and top menu functions. For more information on functions, see Mobile functions.
Swipe functions Use swipe functions to act on a specific record on the list. You can configure one or more actions to appear when a user swipes on a record. You can also configure a different set of actions depending on whether a user swipes to the left or to the right. |
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Top menu functions Use top menu actions for less frequently used actions, or actions that apply to the list rather than individual records, such an Approve all action. |
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Footer functions Footer functions enable your end users to take an action on a menu item located in a screen's footer region. |
List screen filters
By default, the instance automaticaaly creates filter and sorting functionality. This filter is based on the fields selected in your list pattern. No further configuration is needed. Users can filter and sort the list based on any of these fields.
If the default filters do not fit your requirements, you can create a custom filter. You can manually select the fields that are available to the list filter and enable keyword filtering. For more information about list screen filters, see Mobile list screen filters.
Dynamic screen name
Use dynamic screen name functionality to let users to easily identify the screen or field which they are currently viewing. You can configure a screen to inherit a name from a previous screen selection. These dynamic names can be used with grouped lists, where the selected group name becomes the header on a subsequent screen. Alternatively, a field in a form can be used as a header in a different screen. For more information, see Configure a dynamic screen name for a list screen.
Display name from a redirection parameter Use a dynamic screen name to inherit a name from a previous screen selection. In the example, the screen name comes from a list which is grouped by category from a launcher screen. |
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Display information from field previous record Use dynamic record screen names to display information from a specific record in a table. The record screen name can come from any field in a database record. In the example, the screen name comes from the incident field. |