Configuring Now Assist for Mobile

Xanadu Mobile Configuration and Navigation
Release
xanadu
ft:locale
en-US
ft:publication_title
Xanadu Mobile Configuration and Navigation
ft:clusterId
mobile
bundleId
mobile
workflow
Development, Data and Analytics
  • Mobile Platform
  • Exploring the Mobile Platform
  • Now Mobile app
  • Mobile Agent app
  • Mobile Agent app demo
  • Configuring the Mobile Platform
  • Base system functionality for ServiceNow mobile
  • Tested devices/supported versions
  • Mobile Encryption Security Compliance
  • Enterprise mobility management (EMM)
  • Mobile application management (MAM) integration
  • Bundle and Package IDs for ServiceNow mobile apps
  • Mobile instances
  • Branded landing page for a single instance
  • Create a branded landing page for a single instance
  • Navigation links within a branded landing page
  • Cabrillo JS support within a branded landing page
  • Next Experience in Mobile
  • ServiceNow Mobile Platform configuration detail
  • Considerations before implementation
  • Mobile push notifications
  • Mobile push notification components
  • Configure push notification message content
  • Configure a push notification message
  • Configure a push notification event
  • Configure sounds for push notifications
  • Register the standard push notification
  • Reuse push notifications across mobile apps
  • Configure push applications for iOS branded apps using certificate based authentication
  • Configure push applications for iOS branded apps using a token
  • Configure push applications for Android branded apps using HTTP v1
  • Configure actionable push notifications
  • Create an actionable push notification
  • Actionable push notification script example
  • Add a push action category
  • Create a push action
  • Create functions for each push action
  • Map functions with push actions on the actionable push notification
  • Create push message content
  • Create a standard notification
  • Configure notifications for mobile activity stream mentions
  • Configure push notifications for mobile activity stream mentions
  • Customize email notifications for mobile activity stream mentions
  • Mobile critical alerts
  • Configure code for critical alerts
  • Location tracking for mobile
  • Enabling and selecting location tracking options
  • Configuring manual location tracking
  • Configuring action-based location tracking
  • Enabling location tracking for users
  • Localization on mobile devices
  • Create translation records for mobile
  • Translation values for mobile element
  • Offline mode
  • Configure offline mode for mobile
  • Request offline mode
  • Configure offline mode behavior
  • Define the number of displayed records in offline mode
  • Configure data items in offline mode
  • Configure offline mode properties for action functions
  • Display and hide buttons in offline mode
  • Trigger offline cache download
  • Configure action items and action steps in offline mode
  • Register associated records in the offline cache
  • Configure reference inputs for input form screens in offline mode
  • Reference field attributes for input form screens in offline mode
  • Configure offline mode properties for function instances
  • Scheduled offline caching
  • Siri shortcuts
  • Configure a Siri shortcut
  • Mobile barcode scanning
  • Multi-scan for mobile applications
  • Configure a grouped input for multiple scans
  • Create UI parameters for your grouped input
  • Configure your action item to use your grouped input UI parameters
  • Mobile plugins and upgrades
  • Mobile plugins
  • Mobile plugins for Mobile Agent
  • Mobile plugins for Now Mobile
  • Migrate from the ServiceNow Classic mobile app to the ServiceNow Mobile Platform
  • Mobile migration from Madrid to New York and later releases
  • Run the mobile migration script
  • Resolve common issues in mobile migration script results
  • Migration from New York and later releases
  • AppConfig for Mobile Apps
  • Supported mobile device management vendors
  • Workspace ONE UEM Mobile Device Management (MDM)
  • Add the ServiceNow app for iOS to Workspace ONE UEM
  • Add the ServiceNow app for Android to Workspace ONE UEM
  • BlackBerry Unified Endpoint Management (UEM)
  • Managing ServiceNow mobile apps with BlackBerry UEM
  • Configure BlackBerry Access for mobile apps
  • Citrix XenMobile
  • Add the ServiceNow app to Citrix XenMobile
  • Configure the ServiceNow app for the default instance
  • IBM MaaS360 mobile device management (MDM)
  • Add the ServiceNow app for iOS to the IBM MaaS360 portal
  • Add the ServiceNow app for Android to the IBM MaaS360 portal
  • Intune mobile device management (MDM)
  • Add an Intune integrated app to Microsoft Azure
  • Add an Intune integrated app to a protection policy in Microsoft Azure
  • Configure the default authentication browser for ServiceNow mobile apps in Microsoft Azure
  • Jamf Pro mobile device management (MDM)
  • Configure the ServiceNow mobile app for Jamf Pro
  • MobileIron Mobile Device Management (MDM)
  • Add the ServiceNow app for iOS to MobileIron
  • Add the ServiceNow app for Android to MobileIron
  • Approve the ServiceNow app for Google Play
  • Mobile system property configurations
  • Require an app PIN for the mobile app
  • Configure mobile re-authentication system properties
  • Configure mobile re-authentication login method
  • Configure mobile re-authentication SSO login
  • Configure mobile re-authentication logout option
  • Configure mobile re-authentication for single or multiple use
  • Configure mobile re-authentication login timespan
  • Blur app option
  • Configure the status for rooted and jailbroken devices
  • Configure the mobile app to clear the copy/paste clipboard and block ability to share content
  • Configure the maximum number of records returned for data items
  • Configure pagination size for search lists
  • Configure the maximum number of records returned for list UI parameters
  • Configure a placeholder image for missing images in mobile apps
  • Configure which external apps are available for deep linking
  • Block users from downloading or sharing attachments
  • Configure group ACL for aggregation requests
  • Control whether users can view attachments in external applications on Android devices
  • Mobile properties
  • Turn on or turn off automatic app refresh
  • Enable external users to access attachments
  • Switch the date/time fields between device time zone and UTC
  • Configure mobile apps to use the date/time format of mobile devices
  • Hide seconds in date/time fields on mobile cards, record screen details pages, or activity streams
  • Extend embedded web sessions
  • Enable enhanced barcode scanning
  • Configure different mobile attachment capabilities on Android devices based on user roles
  • Active authentication for Android
  • User roles and user criteria permissions for mobile apps
  • Mobile components where user roles and user criteria permissions apply
  • User role permissions in mobile apps
  • Assign mobile user roles permissions
  • User criteria permissions in mobile apps
  • Assign mobile user criteria permissions
  • Define user criteria status as active or inactive
  • Mobile pop-ups
  • Create a mobile pop-up
  • Assign predefined functions to mobile pop-ups
  • Indoor Wayfinding configuration
  • Configure indoor positioning
  • Mobile App Bridge
  • Configure mobile web screens with Mobile App Bridge
  • Create a Now Experience Framework page in UI Builder
  • Mobile security
  • Device security for ServiceNow Mobile apps
  • Components and architecture
  • Identity and access management
  • User authentication for ServiceNow mobile apps
  • Mobile data flow for ServiceNow mobile apps
  • Retrieval
  • Write-backs
  • Internal mobile app distribution
  • Data security for ServiceNow mobile apps
  • Push notifications
  • Mobile security practices
  • Security controls
  • Security patching
  • User data collection
  • Shared data
  • Incident reporting
  • Edge Encryption for ServiceNow mobile
  • Domain separation and mobile
  • Control specific app usage
  • Configure a basic allowed mobile app list
  • Configure advanced app allowance with links to permitted apps
  • Advanced app allowance example script
  • Mobile external users
  • Mobile authentication
  • Create a QR code for mobile login
  • Configure mobile app token lifespan
  • Force local login in mobile apps
  • Mobile access to IP-restricted networks
  • Configure mobile access for IP-restricted networks
  • Adaptive authentication for mobile apps system properties
  • Configure mobile apps to use specific identity providers
  • Configure an external authentication browser for ServiceNow mobile apps
  • Securing your ServiceNow mobile instance with Zero Trust Access
  • Configure Zero Trust Access for mobile
  • Mobile impersonation
  • Enable or disable impersonation in mobile apps
  • Mobile URLs
  • Deep linking for mobile
  • Mobile deep link structure
  • Universal linking for mobile
  • Enable mobile universal linking
  • Enable expansion of universal linking to mobile browser (MESP) pages
  • Mobile universal linking for supported URLs
  • Create path segment records and supported URL records for universal linking
  • Mapping specific mobile screens for universal linking
  • Enabling bookmarking screens and web pages
  • Enable saved views
  • Disable saved views
  • Make saved views unavailable on specific pages
  • Publish mobile apps with custom branding
  • Prerequisites for Mobile Publishing
  • Distributing your mobile app
  • Privately distributed apps
  • Publicly distributed apps
  • Request, test, and publish a branded mobile app
  • Mobile Publishing build statuses
  • Request a new branded Android app for private distribution
  • Test and publish a new branded Android app for private distribution
  • Request a new branded iOS app for private distribution
  • Test and publish a new branded iOS app for private distribution
  • Request a new branded Android app for public distribution
  • Test and publish a new branded Android app for public distribution
  • Request a new branded iOS app for public distribution
  • Test and publish a new branded iOS app for public distribution
  • Update a branded app
  • Test and publish an updated Android app for private distribution
  • Test and publish an updated iOS app for private distribution
  • Test and publish an updated Android app for public distribution
  • Test and publish an updated iOS app for public distribution
  • Building and configuring in branded mobile apps
  • Create custom-type mobile apps with Mobile Publishing
  • Mobile Publishing resources
  • Mobile Publishing use cases
  • Next Experience theming for mobile
  • Configure Next Experience theming for mobile
  • Assign a Next Experience theme in the Mobile App Builder
  • Color theme considerations for mobile
  • Color variable support for UI rules
  • Color variable support for icon UI sections
  • Color variable support for map icons
  • Color variable support for icons
  • Color variable support for card view templates
  • Color variable support for card view buttons
  • Color variable support for input descriptions
  • Next Experience dark theme support for mobile
  • Legacy mobile theming
  • Create a theme for your mobile applications
  • Assign a theme to your mobile application
  • Mobile theme color guidelines
  • Button emphasis considerations
  • Configure button emphasis according to function location
  • Configuring screen reader support in mobile
  • Adding voiceover text for buttons defined as icon type within cards
  • Adding voiceover text for buttons defined as icon type within card templates
  • Displaying campaigns on ServiceNow mobile
  • Create appearance templates for cards for a mobile campaign
  • Configure the details for the appearance of cards for a mobile campaign
  • Configure mobile campaign components
  • Using the mobile apps
  • Working with instances
  • Add a ServiceNow instance to ServiceNow mobile apps
  • Log in to instances on IP-restricted networks with your mobile device
  • Changing instances on your mobile device
  • Working with multiple ServiceNow instances on a single mobile device
  • Accessing an instance on a mobile device web browser
  • Mobile web UI
  • Tablet interface
  • Mobile app structure
  • Mobile app settings
  • App PIN settings for mobile
  • Create a PIN for a mobile app
  • Change your PIN for a mobile app
  • Remove your PIN from a mobile app
  • Analytics settings for mobile
  • Enable notification settings for mobile
  • Enable dark theme
  • Using location tracking for mobile
  • Define notification banner display time
  • Display mobile screen performance data
  • Offline mode for mobile
  • Refresh mobile app meta-data
  • Languages on your mobile device
  • Selecting languages on your mobile device
  • Mobile search
  • Mobile text search
  • Mobile voice search
  • Mobile photo search
  • Filtering and sorting results in mobile
  • Accessing and posting to the mobile activity stream
  • Mobile notifications
  • Handling mobile alerts
  • Enabling critical alerts
  • Mobile saved views
  • Bookmarking and using mobile saved views
  • Using the calendar screen
  • Mobile platform dashboards
  • Displaying KPI Details for the mobile dashboard
  • Data visualizations for the mobile dashboard
  • Time series reports for mobile
  • Single score reports for mobile
  • Donut reports for mobile
  • Pie charts for mobile
  • Bar reports for mobile
  • Mobile app feedback
  • Using the map screen
  • Indoor Wayfinding and reservations
  • Find and reserve an indoor resource
  • Indoor positioning
  • Find resources with indoor positioning
  • Accessibility features in mobile
  • Screen reader support in mobile
  • Change mobile analytics views for accessibility
  • Defining font size settings for mobile devices
  • Enable map accessibility features
  • Building mobile apps
  • ServiceNow mobile terminology changes
  • Design considerations for mobile apps
  • Mobile SDK
  • Mobile hierarchy
  • User Experience Analytics
  • Mobile app building tools
  • Mobile App Builder
  • Access Mobile App Builder and using the application scope selection screen
  • Mobile App Builder categories home screen
  • Menu options in the categories home screen
  • Mobile App Builder record screen
  • ServiceNow AI Platform configuration tree within a record screen
  • Configuration panel within a record screen
  • Mobile interface example panel within a record screen
  • UI elements of the record screen
  • Record screen input field types
  • Record screen tables
  • Using the Mobile App Builder
  • Create new records or select existing records from the categories home screen
  • Duplicate existing records with Mobile App Builder
  • Component recommendations with Now Assist
  • Create reference record entries in record screen tables
  • Edit record reference entries in record screen tables
  • Save changes in Mobile App Builder
  • Delete records in Mobile App Builder
  • Access Mobile Card Builder within Mobile App Builder
  • Mobile Card Builder
  • Mobile Card Builder user interface
  • Mobile Card Builder components
  • Create a card template with Mobile Card Builder
  • Customize a screen using Mobile Card Builder
  • Assign field values to your mobile card
  • Understanding mobile cards and legacy cards
  • Card actions in Mobile Card Builder
  • Configure a card action using Mobile Card Builder
  • Card template element attributes
  • Create a mobile application using Guided Application Creator
  • Mobile app components
  • Navigation bar
  • Configure the navigation bar and navigation tabs
  • Configure badge counts on navigation bars
  • Launcher screens
  • Create a launcher screen
  • Configure a launcher screen header
  • Global search for mobile
  • Enable global search in your screen launcher
  • Configure global search options for your screen launcher
  • Populate search suggestions in the mobile apps
  • Configure search criteria
  • Create a search source
  • Create a search configuration
  • Add your search configuration to a launcher screen
  • Enable voice search
  • Mobile photo search
  • Configure photo search
  • Create a Firebase account
  • Connect your instance to your Firebase project
  • Create the image search system property
  • Enable photo search on your launcher screen
  • Configure an empty state for search results
  • Mobile dashboard preview
  • Create a mobile analytics preview
  • Data visualization fields available for display in mobile
  • Configure chart views for accessibility
  • Launcher screen UI sections
  • Configure a record UI section
  • Configure additional capabilities in a record section
  • Customize a card size for a record section
  • Configure action functions in a record section
  • Configure an analytics UI section
  • Configure an icon UI section
  • Adding images to an icon section
  • Configure a content UI section
  • Configure a media UI section
  • Add a UI section to the launcher screen
  • Quick actions
  • Mobile screens
  • Mobile screen types
  • Create a screen
  • List screen
  • List screen configuration
  • Configure a record screen for use with a list screen
  • Parametrized list screens
  • Configure a parameterized list screen
  • Mobile list screen filters
  • Configure a custom filter
  • Filter condition attributes
  • Add Boolean fields within a mobile filter
  • Configure sorting capabilities within mobile filters
  • Configure sorting display options for mobile filters
  • Configure a dynamic screen name for a list screen
  • Configure an empty state for a list screen
  • Record screen
  • Configure a parameterized record screen
  • Configure an activity stream screen for a record screen
  • Configure an embedded browser screen for a record screen
  • Configure a details screen for a record screen
  • Manage attachments on details screens
  • Add functions to your details screens
  • Add a field function to screen
  • Add a footer function to screen
  • Screen fields
  • Add screen fields to a record screen
  • Add a video screen field to a record screen
  • Configure a dynamic screen name for a record screen
  • Configure a record UI section for a record screen
  • Configure a mobile alert for a record screen
  • Using dynamic segments to display data in a record screen
  • Configure a dynamic segment to display selected data in a record screen
  • Customize segment button colors in the segmented control area
  • Embedded lists for a record screen
  • Configure an embedded list for a record screen
  • Configure an empty state for an embedded list in a record screen
  • Configure a related list screen for a record screen
  • Create a parametrized data item for your related list
  • Create a list screen to use as a related list
  • Update your record screen to display a related list
  • Disable attachments in mobile apps
  • Grouped list screen
  • Configure a group list screen
  • Map screen
  • Configure a map screen
  • Mobile map screen filters
  • Calendar screen
  • Configure a calendar screen
  • Mobile web screen
  • Configure a mobile web screen
  • Chart screen
  • Create a chart screen for a data visualization
  • Create a navigation function to a chart screen
  • Add a navigation function to an analytics preview
  • Configure a navigation from a chart to a list screen
  • Create a parameterized list for your chart
  • Create a navigation function for your chart screen
  • Assign the navigation function to the chart screen
  • Input form screen
  • Configure an input form screen
  • Configure input form screen inputs
  • Input form screen attributes for inputs
  • Date/time input setup for different action item types
  • Configure input form screen variables and attributes
  • Configure input form screen actions
  • Configure input form pages
  • Configure input form sections
  • Configure auto-fill inputs on input form screens
  • Configure input form screens with single and multi-scan barcode inputs
  • Configure input form screens with grouped scan barcode inputs
  • Configure input form screens with signature inputs
  • Configure a scripted writeback action that saves a signature input
  • Parametrized data item support for input form screens
  • Mobile fetch types
  • Change the fetch type for a screen
  • Cards and icons
  • Configure card templates in Mobile App Builder
  • Configure cards in Mobile App Builder
  • Data items
  • Configure a standard data item
  • Configure a parametrized data item
  • Assign a data item with parameters to a list screen
  • Assign a data item with parameters to a record screen
  • Configure a relationship data item for an embedded list
  • Configure an encoded query data item for chart screens
  • Configure a group by data item
  • Allow or restrict access to custom tables in mobile data items
  • Mobile functions
  • Action functions
  • Configure an action function
  • Configure an action item
  • Configure action steps within an action item
  • Configure an action item with parameters
  • Create an action function with parameters
  • Define banner display persistence
  • Reference qualifiers for ServiceNow mobile
  • Configure a contextual link to Virtual Agent
  • Create UI parameters for your Virtual Agent link
  • Enable Virtual Agent for mobile applications
  • Navigation functions
  • Configure a navigation to a screen
  • Configure navigation to a launcher screen
  • Create a navigation function
  • Use your navigation function as a quick action
  • Use your navigation function as a top menu selection
  • Use your navigation function as a footer function
  • Smart button functions
  • Configure a smart button
  • Configure a smart button using a parametrized URL
  • Associate a function with a location in the app
  • Mobile styles
  • Mobile UI Rules
  • Create a mobile UI rule
  • Create a mobile UI rule action
  • Mobile UI styles
  • Create text decorator icon
  • Mobile icons
  • Configure font type icons
  • Configure a font icon to use a theme variable to define its color
  • Add a font icon in a mobile app
  • Configure user type icons
  • Configure using a user icon in a mobile app
  • Add an image icon for a navigation bar
  • Configure using an image icon in a screen
  • Mobile icon reference
  • Actions font icons
  • Screen font icons
  • Mobile card font icons
  • Launcher screen font icons
  • Image icons
  • Empty state display
  • Configure an empty state
  • Now Assist for Mobile
  • Exploring Now Assist for Mobile
  • Mobile resolution notes generation
  • Now Assist AI Search on Mobile
  • Now Assist in the Virtual Agent mobile client
  • Now Assist for Mobile Agent
  • Configuring Now Assist for Mobile
  • Configure mobile resolution notes generation
  • Enable Now Assist Agent skills for Mobile Virtual Agent
  • Using Now Assist for Mobile
  • Generate work order resolution notes on mobile
  • Generate a record summary on mobile
  • Additional resources for Mobile Platform

Configuring Now Assist for Mobile

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Install and configure skills for Now Assist in Mobile.

    • Configure mobile resolution notes generation
      Generate the resolution notes that summarize work orders for mobile.
    • Enable Now Assist Agent skills for Mobile Virtual Agent
      Enable Now Assist Agent skills in Virtual Agent on Mobile to leverage the power of generative AI.
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