Move recipients in To, Cc, and Bcc email fields

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Move recipients across the To, Cc, and Bcc email fields instead of manually removing and adding individual recipients.

    Before you begin

    Role required: email_composer

    Procedure

    1. Open a record.
    2. Select the Email tab of the Compose panel in the record view, or open the Compose Email page.
    3. Add recipients to the desired email fields by copying and pasting email addresses or entering recipients' email addresses manually.
      Email recipients consist of individual pill icons (Pill icon).
    4. Move recipients to a different field by dragging pills across the To, Cc, or Bcc fields or by right-selecting pills to copy and paste.
    5. Optional: To select multiple recipients, use keyboard and mouse device shortcuts.
      For reference, see Keyboard and mouse device shortcuts for adding recipients to email fields.