Washington DC Platform Analytics

Release: washingtondc
ft:locale: English
ft:publication_title: Washington DC Platform Analytics
ft:clusterId: par
bundleId: par
workflow: Platform

Analyze and optimize business processes
Performance Analytics
Explore Performance Analytics
Performance Analytics concepts
Put a Spotlight on records
Try out Complimentary Performance Analytics for Incident Management
Performance Analytics compared to Reporting
Implement Performance Analytics
Planning your indicators
Performance Analytics data flow
Configure Performance Analytics fundamentals
Design your Performance Analytics solution with KPI Composer
Access to KPI Composer
KPI Composer projects
Create a KPI Composer project
Define properties for a project
Add personas to a project
Group data by breakdown definitions
Write journal entries for a project
Share a KPI Composer project
Export a KPI Composer project
Import a KPI Composer project
Analysis and the KPI tree
Cross-project library elements
Create a library element
Use a library element
Edit or delete a library element
Designing dashboards
Add a dashboard
Add tabs and rows to a dashboard
Add canvases to a dashboard tab
Create a dashboard tab template
Defining indicators and reports
Create an indicator definition
Create a report definition
Reviewing your project
Generating tasks in KPI Composer
Performance Analytics indicators
Workflow for creating indicators
Indicator sources
Automated indicators
Create an automated indicator
Assign and map breakdowns
Add a collection job to an indicator
Performance Analytics snapshots
Create an automated indicator with a wizard
Formula indicators
Create a formula indicator
Get analytics methods in formulas
PAFormulaUtils API
getChange(String indicator, Object fromDate, Object toDate)
getChangePercentage(String indicator, Object fromDate, Object toDate)
getCurrentAggregateID()
getCurrentBreakdownID()
getCurrentBreakdownLevel2ID()
getCurrentElementID()
getCurrentElementLevel2ID()
getGap(String indicator, Object onDate)
getGlobalTarget(String indicator, Object onDate)
getPersonalTarget(String indicator, Object onDate)
getScore(String indicator, Object onDate)
Prevent a contributing indicator in a formula from following breakdowns
Breakdown matrices in formula indicators
Applying time series to result or to contributing indicators
Detect indicators with no scores in a formula
Indexing multiple indicators in a formula
Changes to score_start/end because of different user time zones
Manual indicators
Delete an indicator
Performance Analytics scores forecasts
Create an indicator group
Rounding and precision in indicators
Indicator scores in reference currency
Create a unit
Exclude time series from an indicator
Control access to an indicator
Create an email notification for indicators
Schedule the export and distribution of an indicator
Link an automated indicator to a benchmark
Performance Analytics breakdowns
Create a breakdown from a wizard
Define a breakdown source
Bucket groups for breakdown sources
Automated breakdowns
Create an automated breakdown
Create a breakdown mapping on a breakdown record
Example: Field mapping
Example: Script mapping
Assign an indicator to an automated breakdown
Manual breakdowns
Element filters
Navigating breakdown elements with breakdown relations
Create a breakdown relation between breakdowns
Create relations between elements of one breakdown
Control ability to view breakdown elements
Using breakdowns on dashboards
Add breakdown sources to a dashboard
Configure widgets for breakdown dashboards
Same breakdown on widget and dashboard
Showing breakdown relations on dashboards
Performance Analytics targets and thresholds
Performance Analytics targets
Performance Analytics thresholds
Bulk delete targets/thresholds or delete another user's personal target or threshold
Add or modify another user's personal target or threshold
Real-time scores
Applying time series aggregations
Interactive Analysis for Performance Analytics
Launch Interactive Analysis
In-form analytics
Add in-form analytics to a form
Preconfigured in-form analytics
Configure Performance Analytics advanced features
Performance Analytics Admin Console
Collecting indicator scores
Collect historical data
Create or schedule a data collection job
Configure a job indicator
Cancel a data collection job
Add or edit indicator scores manually
Ranking records with Spotlight
Setting up Spotlight
Create a Spotlight group
Create Spotlight criteria
Collect Spotlight scores
See Spotlight score details
Spotlight interactive analysis
Spotlights on configurable workspace dashboards
Spotlight job logs
Domain separation with Spotlight
Copy a Spotlight group to domains
Copy a Spotlight group to breakdown elements
Spotlight group copy logs
Administering Spotlight
Spotlight database views
Schedule Item [sys_trigger] records for Spotlight
Analytics and Reporting Spotlight solutions
Activate Analytics and Reporting Spotlight solutions
Example: Incident Spotlight
Data collection process and logging
Optimizing data collection
View a data collection job event
View the data collection job logs
Log details for optimized data collector
Log details for classic data collector
View data collection usage
Performance Analytics diagnostics
Performance Analytics roles
Performance Analytics properties
Dependency Assessment
Launch Dependency Assessment
Dependency Assessment tree view
Bottom-up tree view
Tree view navigation
Domain separation and Performance Analytics
Approaches to Performance Analytics with domain separation
Grouping domains in Performance Analytics domain configurations
Create a domain configuration
Associate a domain configuration with a data collection job
Associate a domain configuration with a dashboard
Transfer domain configuration with score aggregation
PADomainUtils - Global
PADomainUtils - PADomainUtils()
PADomainUtils - PADomainUtils(String domainFrom)
PADomainUtils - setFoundation(Boolean foundation)
PADomainUtils - setOverrides(Boolean overrides)
PADomainUtils - copy(String runAs)
PADomainUtils - copyJob(String paJob, String runAs)
PADomainUtils - copyDashboard(String dashboardId, String runAs)
PADomainUtils - move(String runAs)
PADomainUtils - isWriteable(String table, String id)
Integrate Performance Analytics
Performance Analytics API examples
Scripting in Performance Analytics
Using Performance Analytics with external data
Cleaning collected Performance Analytics data
Migrating Performance Analytics scores
(Legacy) Quickly configure Performance Analytics for a task table
Activating your Performance Analytics subscription
Reporting, dashboards, and Performance Analytics in the Core UI
Reporting
Exploring reporting
Reporting compared to Performance Analytics
Using reporting
Run a report
Create a report
View the Reports list
Copy a report
Delete a report
Distribute reports
Share a report
Schedule emails of reports
Export a report to PDF
Add a report to a responsive dashboard
(Legacy) Publish a report
Reports on Service Portal
Report types
Area and spline reports
Vertical and horizontal bar reports
Box reports
Bubble reports
Calendar reports
Column reports
Control reports
Dial and speedometer reports
Donut reports
Funnel and pyramid reports
Heatmap reports
Histogram reports
Line reports
List reports
Create a basic list report
Create a list report with variable columns
Create a list report with question columns
List report style options
Group records in list reports
Export a list report
Export platform list to Excel
Applying list report column configurations with an update set
Map reports
Multilevel pivot tables
Pareto reports
Pie charts
Pivot tables
Single score report
Step line reports
Trend reports
Trendbox reports
Advanced reporting topics
Drilling down within reports
Set the on-click behavior of a report
Add an additional group by or stack by
Using multiple datasets in a report
Create a report from an imported Microsoft Excel document
Edit an imported data source
Create reports from MetricBase time-series data
MetricBase transforms
Configure charts on forms
Embedding reports in Jelly
Report on extended tables
FX Currency values in reporting
Report on service catalog variables
Use service catalog variables in a report
Group a report by service catalog variables
Add additional group by variables to a service catalog report
Report on function fields
Configuring function fields
Create a function field
Edit a function field
Deactivate a function field
Delete a function field
Disable function field creation
Report on questions
Predefined colors in reports
Color palettes
Chart colors
Define system colors for analytics
Scoped reports
Value formatting in reports
Administering reports
Restrict report creation with an ACL rule
Report_view access control
Report execution security
ACL Assessment for Reports
Install the ACL Assessment for Reports
Perform the Report View assessment scan
View the list of affected reports
Manage Report ACL assessments
Filter report assessment scans
The report_view ACLs list
Reassess ignored reports
Reassess ignored users
Report assessment and domain separation
Column view access control for list reports
Report permission issues
Report statistics
Report sources
Report ranges
Using imported report data
Reporting on system tables
Map report administration
Map report objects
Automatically generate a map source hierarchy
Customize a map source level
Create a key-value pair mapping
Create a map
Administer table and field descriptions
Create coloring rules for multilevel pivot reports
Create coloring rules for single score reports
Domain separation and Reporting
Enable domain separation on reports
Quick start tests for Reporting
Customize calendar reports
Configure how calendar entries look
Modifying and adding calendar report system properties
Change highlighting of calendar report events
Customize start and end dates
Translate a report’s grouping labels
Report Administration module
Reporting reference
Aggregation in reporting
Aggregate a report on count
Aggregate a report on averages
Aggregate a report on sum
Aggregate a report on minimum or maximum
Aggregate a report on standard deviation
Reporting roles
Reporting properties
Report Designer keyboard shortcuts
Responsive dashboards in the Core UI
Exploring Responsive dashboards
Create and use dashboards
Working with responsive dashboards
Create or configure a responsive dashboard
Solve problems with empty dashboards
Dashboards overview
Find a responsive dashboard
Edit a responsive dashboard
Configure the layout of a responsive dashboard
Share a responsive dashboard
Enable pa_dashboard records in scoped applications
Manage responsive dashboards
Filter dashboards on breakdown elements
Disable multiple element selection on a dashboard
Export a responsive dashboard to PDF
Copy a responsive dashboard URL
Enable real-time updating for single score report widgets
Change the owner of a responsive dashboard
Working with non-responsive dashboards
Set responsive dashboards as your home
Request an analytics service
Administering dashboards
Explore and manage dashboards
Set dashboards as home for all users
Set a specific dashboard as home for all users
Organize dashboards into groups
Accessibility options on dashboards
Move a dashboard with an update set
Validate that tabs are moved to a target dashboard
Solving errors on dashboards moved with update sets
Dashboard permissions
Solving permissions issues on a responsive dashboard
Restrict responsive dashboard access to specific roles
Restrict responsive dashboard sharing by role
Restrict responsive dashboard sharing with security rules
Responsive dashboard role examples
Dashboard statistics
Dashboard executions
Dashboard execution statistics
Enable PDF export of dashboards
Solving issues on translated dashboards
Domain separation and responsive dashboards
Quick start tests for Dashboards
Dashboard URL parameters
Optimize widget rendering time on responsive dashboards
Admin Console for Dashboards
Responsive dashboard properties
Custom content PDF export limitations
Homepage deprecation help tool
Homepage deprecation help tool features
Install the Homepage deprecation help tool
Convert homepages to individual dashboards
Convert homepages to dashboard tabs
Retire a homepage
Restore a homepage
Homepage migration status table
Populate the homepage migration status table
Populate the homepage migration status table for multiple domains
Widgets
Create a widget that displays a ServiceNow UI page
Interactive Filters
Creating Interactive Filters
Create a choice list interactive filter
Create a reference field interactive filter
Create a date interactive filter
Create a Boolean interactive filter
Create a group interactive filter
Create an interactive filter for whether a field is empty or populated
Create a cascading filter
Interactive filters on database views and table hierarchies
Available interactive filter UI control types
Interactive Filters on dashboards
Add an interactive filter widget to a responsive dashboard
Make a breakdown act as an interactive filter
Make a report follow interactive filters
Make a report act as an interactive filter
Reset all interactive filters on a dashboard tab
Custom interactive filters
Custom interactive filter examples
Use the Debug filter
Custom interactive filter limitations
DashboardMessageHandler
Dynamic JavaScript filters
Performance Analytics widgets
Time series widgets
Considerations when creating a time series widget
Create a line visualization for a time series widget
Create a column visualization for a time series widget
Create an area visualization for a time series widget
Create a spline visualization for a time series widget
Create a step visualization for a time series widget
Create a stacked column visualization for a time series widget
Create a relative compare visualization for a time series widget
Additional settings for time series widgets
Score widgets
Create a latest score visualization for a score widget
Create a speedometer or a dial visualization for a score widget
Create a real-time score visualization for a score widget
List widgets
Create a scorecard visualization in a list widget
Create a spider visualization in a list widget
Breakdown widgets
Grouping by breakdown and filtering by breakdown
Interacting with breakdown widgets on dashboards
Create a scorecard visualization for a breakdown widget
Create a pie, donut, or semi-donut visualization for a breakdown widget
Create a pyramid or a funnel visualization for a breakdown widget
Create a column visualization for a breakdown widget
Create a Pareto visualization for a breakdown widget
Create a line visualization for a breakdown widget
Create a columns and total visualization for a breakdown widget
Create a stacked column visualization for a breakdown widget
Create a relative compare visualization for a breakdown widget
Create a pivot scorecard visualization for a breakdown widget
Create a treemap visualization for a breakdown widget
Additional settings for breakdown widgets
Personalized visuals
Create a heatmap visualization in a pivot widget
Text analytics and text widgets
Set up text analytics
Collect initial text analytics data
Select text analytics stop words
Search text for phrases
Create a text widget
Save keywords for text analytics
Monitor a workflow with a workbench process widget
Add widget indicators
Set the on-click behavior of a widget
Color schemes
Performance Analytics widgets on Service Portal
View widget statistics
Analytics Hub
Analytics Hub list of indicators
Analytics Hub for a specific indicator
View scores and statistics
Compare scores
Analytics Hub UUIDs
Interactive Analysis
Launch Interactive Analysis
Interactive Analysis information panel
Add a filter to Interactive Analysis
Remove a filter from Interactive Analysis
Edit source filters
Interactive Analysis filter deduplication
Interactive Analysis persistence
Synchronize Group by and Stack by elements in filters
Interactive Analysis aggregations
Analytics solutions
Available Platform Analytics Solutions
ServiceNow Store applications with Performance Analytics content
Activate a Solution using guided setup
Install a dashboard
Upgrade a dashboard
Install a single solution metadata record
Duplicate an Analytics and Reporting Solution dashboard
Configure Platform Analytics Solutions
Review the indicator sources
Update Performance Analytics scripts
Review the breakdown sources
Collect data for Platform Analytics Solutions
Run historical data collection for a Platform Analytics Solution
Schedule data collection for a Platform Analytics Solution
Installed Performance Analytics indicators
Advanced Work Assignment indicators
Agent Group Management Indicators
Agile 2.0 indicators
Application Portfolio Management indicators
Application security indicators
Case Management indicators
Change Management indicators
Change Success Score indicators
Cloud Insights Indicators
Cloud management indicators
Cloud Spend Indicators
CMDB and CSDM Data Foundations Dashboards Indicators
CMDB Workspace Indicators
Coaching indicators
Communities indicators
Configuration Management (CMDB) indicators
Content Analytics indicators
Content Publishing indicators
Continual Service Improvement indicators
Customer Service Management - Advanced indicators
DevOps Insights indicators
Digital Portfolio Management indicators
Discovery indicators
Essential SaFE indicators
Event Management indicators
Field Service Management indicators
Financial Management indicators
Financial Services Operations (FSO) indicators
Firewall Audit and Reporting indicators
GRC: Advanced Dashboard indicators
GRC: Advanced Risk indicators
GRC: Audit Management indicators
GRC: Policy and Compliance indicators
GRC: Profiles indicators
GRC: Risk Management indicators
Guided Tour indicators
Hardware Asset Management indicators
Health Log Analytics indicators
Human Resources indicators
Idea Manager dashboard indicators
Incident Management indicators
Incident SLA Management indicators
Global indicators included in Instance Security Center
ITSM indicators
Knowledge Management indicators
Legal Service Delivery indicators
Major Incident Management indicators
NLU Workbench indicators
On-call Scheduling indicators
Metric Intelligence indicators
Performance Analytics Usage Overview indicators
Platform Usage indicators
Predictive Intelligence indicators
Predictive Intelligence Workbench - ITSM Content indicators
Problem Management indicators
Procurement Service Management indicators
Project Portfolio Suite with Financials indicators
Request Management indicators
Safe Workplace indicators
Strategic Spend Tracking for PPM indicators
Security Incident Response indicators
Self-Service Analytics PA indicators
Self-Service Analytics for Customer Service indicators
Service Desk Chat indicators
Service Level Management indicators
Service Mapping indicators
Service Portfolio Management indicators
Shift Planning indicators
Software Asset Management indicators
Spotlight indicators
Universal request indicators
Vendor Success Indicators for Vendor Management Workspace
Vulnerability Response indicators
Workforce Optimization for Customer Service indicators
Workforce Optimization for ITSM indicators
Platform Analytics experience
Platform Analytics Migration Center
Perform full data migration
Evaluate full data migration
Migration log locations
Migrate a selection of Core UI dashboards
Block migration of specific artifacts
Content migrated in compatibility mode
Roll back migrated dashboards
Migrate non-responsive dashboards
Analytics Overview
Analytics Q&A
Platform Analytics dashboards
Dashboards in the library
Finding Next Experience dashboards
Different approaches to dashboards
Dashboard overview
Create a dashboard with the inline editor
Technical dashboards
Technical dashboards compared to inline dashboards
Create a technical dashboard in UI Builder
Add a drilldown event to a data visualization in a technical dashboard
Configure an event handler for a Filter component
Use a local data instance with a data visualization
Edit Platform Analytics dashboards
Edit dashboard elements
Add images to Platform Analytics dashboard cards
Share a dashboard
Configure Platform Analytics dashboard details
Configure Platform Analytics dashboard settings
Certify a Platform Analytics dashboard
Move a dashboard to another instance
Duplicate a dashboard
Duplicate a dashboard tab
Print a Platform Analytics dashboard
Bookmark a Platform Analytics dashboard
Delete a dashboard
Configure dashboard deletion actions in the Flow Designer
Differences between Core UI and Platform Analytics dashboards
Translatable fields in dashboard elements
Proactive analytics insights on dashboards
Proactive analytics jobs
System properties for Proactive analytics
Configure a Process Mining map on a dashboard
Applying filters to Process Mining maps
Domain separation for Platform Analytics dashboards
Platform Analytics dashboard roles
Platform Analytics dashboard tables
Data visualizations in Platform Analytics
Overview of data visualization types
Data sources for data visualizations
Indicator management and Performance Analytics
User Experience Analytics data sources for visualizations
Multiple data sources
Control data source availability by role
Create a single score data visualization
Table data options for single score visualizations
Indicator data options for single score visualizations
Usage Insights data options for Single scores
Single score visualization example
Create a bubble visualization
Table data options for bubble visualizations
Bubble visualization example
Create a dial visualization
Table data options for dial visualizations
Indicator data options for dial visualizations
Usage Insights data options for dial visualizations
Dial visualization example
Create a gauge visualization
Table data options for gauge visualizations
Indicator data options for gauge visualizations
Usage Insights data options for gauge visualizations
Gauge visualization example
Create a geomap visualization
Table data options for Geomap visualizations
Map sources for geomap data visualizations
Create a heatmap visualization
Table data options for heatmap visualizations
Indicator data options for heatmap visualizations
Heatmap visualization example
Create a horizontal or vertical bar visualization
Table data options for bar visualizations
Indicator data options for bar visualizations
Usage Insights data options for bar visualizations
Bar visualization examples
Horizontal bar visualization example
Vertical bar visualization example
Create a pareto bar visualization
Table data options for pareto bar visualizations
Indicator data options for pareto bar visualizations
Usage Insights for pareto bar visualizations
Create a pie or donut visualization
Table data options for pie and donut visualizations
Indicator data options for pie and donut visualizations
Usage Insights data options for pie and donut visualizations
Pie visualization example
Donut visualization example
Create a pivot table visualization
Table data options for pivot table visualizations
Indicator data options for pivot table visualizations
Usage Insights data options for pivot table visualizations
Pivot visualization example
Create a time series visualization in the Visualization Designer
Time series visualization type use cases
Table data options for time series visualizations
Indicator data options for time series visualizations
Usage Insights data options for time series visualizations
MetricBase data options for time series visualizations
Display settings for different time series charts
Configure a forecast in a time series visualization
Chart options for multiple metrics
Time series visualization example
Calendar report visualization
Create a simple list visualization
Simple list visualization example
Create an Indicator Scorecard in the Visualization Designer
User Experience Analytics data sources for visualizations
Edit a data visualization in the Visualization Designer
Data visualization details
Certify a data visualization in the Visualization Designer
Duplicate a visualization
Share a visualization
Export a visualization
Schedule data visualization export
Add a visualization to a dashboard from the Visualization Designer
Bookmark a visualization
Delete a visualization
Questions in data visualizations
Service catalog variables in data visualizations
Chart interactions in a data visualization
Value formatting in data visualizations
Configure chart interactions
Data views for different data sources
Colors in data visualizations
Dot-walking from reference fields
System tables in data visualizations
Refresh a data visualization
Select a group-by value
Editing columns on a Simple List
Service catalog variables in data visualizations
Domain separation and data visualizations
Visualization Designer roles
Platform Analytics data visualization tables
Visualization Designer roles
Data Visualization properties
Filters in Platform Analytics
Create or add a filter on an inline dashboard
Create a filter in the Filter Designer
Create a filter on a technical dashboard
Make a data visualization act as a filter
Configure a Single/Multiple select or cascading filter
Set a filter to follow another filter in a many-to-many relationship
Conditions for two filters to follow each other
Configure a True/False filter
Configure a Date filter
Create a domain filter
Edit a Platform Analytics filter
KPI Library in Platform Analytics
KPI Details
View KPI Details
Examining indicators with KPI Details
View contributing indicators to a formula in KPI Details
Show, compare, and edit records in KPI Details
Chart options
Select time aggregation in KPI Details
Filter KPI Details by breakdown elements
Indicator targets in KPI Details
Create a target in KPI Details
Edit targets in KPI Details
Add targets for multiple breakdown elements in KPI Details
Responsibility for global indicator targets
Indicator thresholds in KPI Details
KPI Details Performance Analytics properties
KPI Details UUIDs
KPI Signals
Signal, no signal, and anti-signal
View KPI Signals
Activate KPI Signals monitoring for a KPI
Configure signal detection
Configure responsibility for KPI Signals
Configure signal notifications
Configure signals for breakdown elements
Reset baseline or dismiss signal
Revert baseline reset or signal dismissal
KPI Signals automated detection jobs
Creating Platform Analytics pages
Platform Analytics in App Engine Studio
Platform Analytics pages in workspaces
Add a dashboard to a page
Configure custom redirection from a dashboard
Platform Analytics tables
Platform Analytics roles
User Experience Analytics
Exploring user experience analytics
Overview of the Usage Insights dashboard
Configuring user experience analytics
Configure Usage Insights settings
Set up Usage Insights
User privacy, tracking, and consent
User tracking preferences for Usage Insights
Enable or disable Usage Insights tracking
Types of tracking consent policies in Usage Insights
Defining consent policies according to country
Defining texts for Notice and Explicit Opt-in user consent management policies
Viewing users' consent management policies
Define how to detect your user's location
Viewing and updating Usage Insights consent tracking policies for individual countries
Tracked analytics fields and cookies
Tracked web analytics fields for Usage Insights
Tracked mobile analytics fields for Usage Insights
Usage Insights client-side storage cookies
Domain separation in Usage Insights
Integrate Usage Insights with Platform Analytics
Use Usage Insights
Viewing session analytics
View a sessions list
Filter a sessions list
Sessions and users list indicators
Viewing user analytics
View a users list
View a session event timeline
Viewing user and session details
User sessions record
Session Details record
Bookmarking and viewing favorite user and session records
Using the Analytics module
App usage
Technical analytics
Geographic analytics
Events
UI analysis
UI Insights
Web pages
Mobile app screens
Popups
Users flow
Navigation paths
Creating conversion reports
Funnel reports in Usage Insights
Create a funnel report
Edit a funnel
Delete a funnel
How Usage Insights matches funnels
User Experience Analytics cohorts
Create a cohort
Edit a cohort
Delete a cohort
User retention
Exporting data
User Experience Analytics reference
Components installed with Usage Insights
Usage Insights related properties
Usage Insights KPIs
Process Mining
Exploring Process Mining
Process Mining workspace
Projects landing page
Process details page
Summary and Insights dashboard
Analyst Workbench
Automation opportunities dashboard
Key features of Process Mining
Activating Process Mining
Request Process Mining
Activate Process Mining content packs
Activate a content pack
Content pack for ITSM
Cluster analysis configurations for ITSM work items
Configure KPIs for ITSM work items in the Process Mining dashboard
Configure insights for ITSM work items in the Process Mining dashboard
Content pack for SPM
Cluster analysis configurations for SPM work items
Configure KPIs for SPM work items in the Process Mining dashboard
Configure insights for SPM demands in the Process Mining dashboard
Content pack for Security Incident Response
Content pack for Financial Services Operations
Example of Process Mining for Financial Services Operations
Content pack for Customer Service Management
Example of Process Mining for CSM
Content pack for Telecommunications orders
Example of Process Mining for Telecommunications
Content pack for HR Service Delivery
Example of Process Mining for HR Service Delivery
Example of content pack for FSM
Integrating Process Mining
Integration with Continual Improvement Management
Integration with Benchmarks
Integration with Performance Analytics (PA)
Example of Performance Analytics using Process Mining
Integration with Automation discovery
Configure automation discovery
Integration with Automation Center
Submit an automation idea
Configuring Process Mining
Access control
Process Mining data cleanup
Configure Process Mining map in PAR dashboard
Process Mining architecture
Using Process Mining
Create process configuration record for the table
Create a project using Project Builder
Set objectives
Scoping your analysis
Set activity definitions
Set breakdown definitions
Set advanced settings
Add a child entity
Set improvement opportunities
Review and mine your project
Create a project using ServiceNow Platform
Setup a table configuration
Configure multi-dimensional mining
Configure advanced conditions
Configure an activity definition
Configure a breakdown definition
Configuring finding definitions
Configure rule-based finding definitions
Configure finding rules
Configure finding constraints
Example use case: a-b-a transitions
Configure automated finding definitions
Finding definition examples
Import finding definitions
Mine a project
Schedule a Process Mining job
Edit a project
Delete a project
Analyzing and getting process insights
Viewing business insights
Working with finding definitions
Refining a process map
Filtering project data
Apply a breakdown filter
Create a filter set
Update a filter set
Clear filters
Delete a filter set
Apply a transition filter on an activity
Create a transition filter manually
Apply transition filter on a pre-defined filter
Apply metrics
Filtering activities and connections
Viewing metrics and activity transitions
Exploring and comparing workflow routes
Adding notes to a project
Comparing projects
Automated root cause analysis
Configure automated root cause analysis
Run automated root cause analysis reports
Review and interpret automated root cause analysis
Cluster analysis
Configure a process for a clustering solution
Perform a cluster analysis
Resubmit a cluster analysis request
View a cluster analysis
Creating and tracking improvement initiatives
View the initiatives list
Create an improvement initiative from Process Mining
Associate an initiative
Remove an initiative
Inflow and outflow analysis: node star diagram
Viewing scheduled tasks
Working with external datasets
Create an audit table
Add custom fields to the audit table
Import data into the audit table
Verify the imported data
Create case records for the imported data
Create a project
Managing an audit table
Share the audit and record tables
Edit a dataset
Empty a dataset
Delete a dataset
Share a Process Mining project
Refresh project data
Copy a project
Process Mining reference
Components installed with Process Mining
Process Mining key terms
Domain separation and Process Mining
Project definition form
Create new process start condition
Activity definition form
Finding definition form
Finding rule form
Finding constraint form
Automation Discovery
Install Automation Discovery
Components installed with Automation Discovery
Create an Automation Discovery report

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