Contact form in ServiceNow CRM for Outlook add-in

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Field descriptions for creating a contact record from the ServiceNow CRM for Outlook add-in.

    Field Description
    First name First name of the contact.
    Last name Last name of the contact.
    Email Email address of the contact pre-populated from the email sender.
    Business phone Business phone number of the contact.
    Mobile phone Mobile phone number of the contact.
    Account Account associated with the contact.
    Title Job title of the contact.
    Time zone Time zone of the contact.
    Language Preferred language of the contact.
    Notification Setting to enable or disable notifications for this contact.
    Nota:
    Time zone and Language fields use system settings by default.