Configure which external apps are available for deep linking

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Administrators can define which external apps can be used in deep links with the glide.sg.allowed_external_deeplinks property.

    Antes de Iniciar

    Role required: admin

    Por Que e Quando Desempenhar Esta Tarefa

    ServiceNow mobile supports deep linking to third-party applications using the URL smart buttons. Use the glide.sg.allowed_external_deeplinks system property to define which third-party applications can be used as the targets of deep links in your ServiceNow mobile apps.

    Importante:
    Only custom URL schemes are supported. App links and universal links are not supported.

    Procedimento

    1. Type sys_properties.list in the Application Navigator.
    2. Open the record for glide.sg.allowed_external_deeplinks.
    3. In the form, match the following values:
      Field Description
      Name glide.sg.allowed_external_deeplinks
      Type String
      Value

      Comma-separated list of the names of the third-party apps that can be targets of deep links within ServiceNow mobile apps.

      For example: Teams, LinkedIn, Zoom
    4. Click Save.

    Resultado

    Only third-party apps listed in value of the property can be linked to using deep linking.
    Nota:
    If the value of this property is left empty, or the property is deleted, there are no restrictions on deep linking to third-party apps.