Add optional prompts to the ServiceNow AI Lens Launcher

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Add optional prompts to the ServiceNow AI Lens launcher button.

    Antes de Iniciar

    Role required: admin

    Procedimento

    1. Set the show_custom_instructions_field button attribute to True.
    2. Select the New button in the Button Options tab.
    3. Set the Type to Prompt.
    4. In the Translated value field, enter the prompt text in the user's language to ensure localization.
    5. Select Submit to save your progress.