Create a Configurable Workspace experience

  • Freigeben Version: Australia
  • Aktualisiert 16. Juni 2026
  • 1 Minute Lesedauer

    • Create a Configurable Workspace experience from scratch using UI Builder and the Workspace App Shell.

    Vorbereitungen

    Role required: ui_builder_admin, admin

    Hinweis:

    ServiceNow offers prebuilt Configurable Workspace experiences to target specific users and issues like CSM Configurable Workspace.

    These prebuilt workspaces can be updated and modified in UI Builder instead of creating an experience from scratch.

    For a list of prebuilt workspaces ServiceNow offers, see List of workspaces.

    To update an existing Configurable Workspace experience, see Open a Configurable Workspace experience in UI Builder

    Prozedur

    1. Navigate to All > Now Experience Framework > UI Builder.
    2. Create an experience by selecting Create > Experience.
      A modal opens with fields to create an experience.
    3. Complete the following fields in the modal.
      Name
      Enter a name for the experience.
      App shell UI
      Select the Workspace App Shell from the menu.
      URL path
      The URL path is created automatically based on the experience name.
      Landing path
      The landing path is a prefix used to reach the experience home page. It appears automatically as home.
      Roles
      Define the roles that can access the experience. If you leave this field empty, the experience is open to all logged-in users by default.
    4. Select Create.
      A modal opens that confirms the experience is created.
    5. Select Open your experience.

    Ergebnisse

    Your Configurable Workspace experience opens in UI Builder.

    Configurable Workspace experience in UI Builder

    Nächste Maßnahme

    Create a Configurable Workspace page