Use Screen Summarization

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The page and section summaries can be read aloud with a screen reader.

    Vorbereitungen

    Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the ServiceNow® Store to view all the available apps and information about submitting requests to the store.

    Role required: workspace_user

    Prozedur

    1. Open a workspace page in your instance.
    2. Press Command+U (Mac) or Control+U (Windows) to open the Screen summarization modal.
      The Screen Summarization modal opens.

      Screen summarization modal

    3. Choose between the following actions:
      • Press Option+P (Mac) or Alt+P (Windows) for an AI-generated summary of the entire page.
      • Press Option+S (Mac) or Alt+S (Windows) for an AI-generated summary of the selected section.

    Ergebnisse

    The Screen Summarization modal generates a summary and can read it aloud with a screen reader.

    Screen Summarization summary