Remediating Application Vulnerability Response vulnerabilities
Summarize
Summary of Remediating Application Vulnerability Response vulnerabilities
Remediating vulnerabilities in Application Vulnerability Response (AVR) is a manual, structured process aimed at reviewing and closing application vulnerable items (AVITs). The process involves validating rules, monitoring remediation targets, analyzing dashboards, and managing AVIT states to ensure efficient vulnerability remediation within your ServiceNow instance.
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Key Features
- Rule Validation: Ensure that CI Lookup and Assignment rules are correctly identifying and assigning AVITs. Guidance is available for revising these rules to maintain accuracy and automation.
- Remediation Target Management: Validate and track remediation targets through specific rules associated with AVITs, which are executed upon AVIT import.
- Dashboards and Reporting: Utilize built-in dashboards and reports to monitor AVIT statuses, including aging by state and priority. Activation of the Performance Analytics for Vulnerability Response application provides enhanced visibility tailored for App-Sec Managers and Security Champions with dedicated dashboards like Application Vulnerability Response Overview and My Application Vulnerabilities.
- Risk Assessment and Reassignment: Continuously review and update AVIT risk levels and reassign them to appropriate remediation groups as necessary.
- Automated Rescanning and State Management: Third-party imports trigger automatic rescans. AVITs with a “Fixed” state are closed automatically, while others are reopened for further action.
- Integration with Veracode: Access detailed Veracode vulnerability data directly from AVIT records, including HTTP source requests, responses, and solution recommendations, enhancing remediation accuracy.
Practical Benefits
- Streamlines vulnerability remediation by providing a clear process and automation points.
- Improves tracking and prioritization of vulnerabilities through dashboards and analytics tailored to different security roles.
- Ensures accurate assignment and risk evaluation to facilitate timely and effective remediation efforts.
- Leverages third-party integrations for enriched vulnerability context and recommended solutions.
Monitoring remediation is a process that begins with reviewing status and ends with closing application vulnerable items (AVITs). Application Vulnerability Response offers tools and procedures to make that process more productive and efficient.
Application Vulnerability Response remediation process
Application vulnerable item remediation is done manually.
- Log in to your Application Vulnerability Response instance.
- Validate that your rules (CI Lookup, Assignment) for application vulnerable items are working as expected. For information on revising CI Lookup Rules, see Identify applications in Application Vulnerability Response automatically. For information on Assignment rules, see Assign application vulnerable items in Application Vulnerability Response automatically.
- Validate that your remediation targets are correct. See Automate remediation target tracking in Application Vulnerability Response for information on how remediation target rules work and how to revise them. View the remediation target status of an application vulnerable item.Note:Remediation target rules belong to AVITs. These rules are run when the AVIT is imported.
- Review the dashboards or reports. For example, view dashboards that show AVITs aging by states.Note:
When the Performance Analytics for Vulnerability Response application (com.snc.vulnerability.analytics) is activated, users with certain roles can view data of interest to the members of the App-Sec Manager and Security Champion groups.
For App-Sec Managers, Performance Analytics for Vulnerability Response contains the Application Vulnerability Response Overview, which can help you monitor areas of concern. See Analytics and Reporting Solutions for Application Vulnerability Response and Application Vulnerability Management [PA] dashboard.
Starting with version 13.0 of the Vulnerability Response application: For Security Champions, Performance Analytics for Vulnerability Response contains the My Application Vulnerabilities dashboard, which can help you monitor your areas of concern. See My Application Vulnerabilities dashboard.
Starting with version 13.0 of the Vulnerability Response application: To limit the amount of data gathered for reports or related lists, see Define service classifications for Vulnerability Response reporting and related lists.
- Review the state of AVITs, in order of priority, searching for what has changed.
- Revise the risk for the AVITs, as needed. See Create an application vulnerability calculator for more information.
- Reassign the AVIT to an assignment group for remediation, if needed.
- Rescans are triggered automatically by the third-party import schedule.
- After rescan, if the state is Fixed, AVITs are automatically closed during import.
- After the scan, if the state is not Fixed, the AVIT is reopened.
Get more details from Veracode
Select Get More Details on application vulnerable items (AVITs) that have Veracode as the Source on the Application Vulnerable Item [sn_vul_app_vulnerable_item] table or from the list views in the Vulnerability Response Workspaces to view the following Veracode data.
- HTTP Source request and Source response details for Dynamic Application Security Testing (DAST) scans are displayed on the HTTP Request/Response related list.
- Solution recommendations from Veracode are displayed on the Findings related list.
- HTTP Source request, Source response, and recommendations are displayed on the Details tab In the Vulnerability Response Vulnerability Response workspaces.
- The Description column is supported on the Application Vulnerable Item [sn_vul_app_vulnerable_item] table.