Create new meeting form
Field descriptions for editing or reviewing details on the Create New Meeting form.
| Field | Description |
|---|---|
| Number | System-generated unique identifier for the meeting record, starting with the prefix CCMTG. |
| Source | CRM touchpoint from which the meeting was created. Automatically populated when the meeting is created from a touchpoint record. |
| State | Current state of the meeting record. The available options are:
|
| Meeting type | Type of meeting. The available options are:
|
| Video software | Video conferencing application used for the meeting. |
| Cadence | Frequency of the meeting. The available options are:
Nota: Once saved, the cadence cannot be changed to none. |
| Locations | One or more physical locations or conference rooms where the meeting takes place. |
| Virtual meeting | Online gathering where individuals interact using video, audio, and chat via digital platforms, rather than meeting in a physical location. This option must be selected to mark the meeting as virtual. |
| Meeting subject | Title or topic of the meeting. |
| Start date & time | Date and time the meeting is scheduled to begin. |
| End date & time | Date and time the meeting is scheduled to end. |
| Duration | Length of the meeting expressed in days, hours, minutes, and seconds. Automatically calculated based on the start and end date and time values when you save the meeting. |
| Invitees | People invited to the meeting. |
| Repeat until | End date for the recurring meeting series. Available when a cadence is selected. |
| Meeting link | Unique URL with a hyperlink that enables participants to join a virtual video or audio meeting such as Zoom or Microsoft Teams. |
| Agenda | Meeting agenda shared with the customer when the invite is sent. |
| Customer notes | Notes or updates to share with the customer. This content is sent to the customer as an email. |
| Internal notes | Post-meeting observations and follow-up actions for internal teams. |
Field availability depends on the selected State and whether the Virtual meeting option is selected.
- When State is set to Scheduled, the following fields become available: Invitees, Video software, Cadence, Location, Virtual meeting, and Meeting link.
- When State is set to Completed or Canceled, the following fields become read-only: Meeting type, Video software, Cadence, Location, Virtual meeting, and Meeting link.
- When State is set to Scheduled and Virtual meeting is unselected, Video software and Meeting link are unavailable.
Agenda, Customer notes, and Internal notes fields support rich text formatting.