Configure Service Order Fulfillment Policy using Decision Tables

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Associate fulfillment subflows with the service specifications by using the Service Order Fulfillment Policy in Decision Tables for move order.

    Antes de Iniciar

    Role required: admin

    Por Que e Quando Desempenhar Esta Tarefa

    Add rows to the Service Order Fulfillment Policy decision table to specify which products should go through fulfillment. Add the service fulfillment subflow to a new row in this table with the appropriate conditions​​. Conditions can be a combination of action, category, and move operation.

    Procedimento

    1. Navigate to All > Decision Builder.
    2. Select the Service Order Fulfillment Policy decision table.
    3. To trigger the subflow configured for move, do the following:
      1. Select true in the Move Operation column.
      2. Select Change in the action column.
      service order fulfillment policy.
    4. To trigger the separate subflow for change, do the following:
      1. Select Change in action column.
      2. Select false in the move operation column.
    5. Select Save.

    Resultado

    A list of subflows appear in the results section. These sub flows create the fulfillment tasks for an order line item during the fulfillment process. For more information, see Decision Builder user interface.