View an order on the Business Portal

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Customers can view their orders using the Business Portal.

    Antes de Iniciar

    Role required: sn_customerservice.customer

    Procedimento

    1. Log in to the Business Portal.
    2. Select Requests > View submitted request > View orders.
      The View order window has the following controls.
      • To search for orders - use the search option.
      • To sort, and filter orders - use the filter.
      • To export as a PDF, Excel, or CSV - use the Action icon .
      • To open an order - select the order number.
      • To navigate back to the main window - use the breadcrumbs.