Mobile Card Builder user interface

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of Mobile Card Builder user interface

    The Mobile Card Builder user interface enables ServiceNow customers to create and modify mobile cards efficiently. It provides a structured layout with panels designed to manage card properties, components, and configurations, helping customers design mobile-friendly cards that display data and actions effectively within mobile apps.

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    Top panel

    • Menu: Access options such as opening different cards, editing card properties (name and description), changing card templates (available from Quebec release onward), and resetting the card layout.
    • Height and Width: Displays the card dimensions in pixels, updating dynamically as components are added or removed.
    • Undo/Redo: Undo or redo recent changes to the card via buttons or keyboard shortcuts (Ctrl+Z/⌘+Z and Ctrl+Shift+Z/⌘+Shift+Z).
    • Save: Save your current card work to preserve changes.

    Left Panel

    • Card section: Shows the name of the currently open card.
    • Component tree: Displays all card components in a hierarchical tree. Selecting a component highlights it in the center and reveals configuration options in the right panel.

    Center Panel

    This panel is the main design area where the card layout and components are visually arranged. Customers can:

    • Select components to highlight and reveal options.
    • Add new components via the plus icon.
    • Remove components by selecting them and clicking the trash icon.
    • Preview the card as it will appear in the mobile app by using the Preview button.

    Right Panel

    This panel provides configuration options for the selected component, including formatting (size, margins, corner radius, text alignment) and field mapping. Changes are reflected immediately in the center panel. When previewing, customers can update the preview to see the latest configuration.

    Practical Benefits for ServiceNow Customers

    • Build and customize mobile cards with intuitive drag-and-drop and configuration interfaces.
    • Ensure mobile cards are tailored to user needs with real-time previews and flexible component controls.
    • Maintain control over card layout, appearance, and data mapping to optimize mobile user experience.
    • Efficiently manage multiple cards and templates, facilitating consistent mobile UI design across applications.

    Learn about the Mobile Card Builder user interface to get started building and modifying your mobile cards.

    Mobile Card Builder.

    Top panel

    Mobile Card Builder UI top section panel.

    The top panel of the Mobile Card Builder contains the following information and options.

    Menu
    Use the menu to access additional options.
    • Use Open to close the current card and open another card.
    • Use Edit card properties to update the name and short description of your card.
    • Use Change template to replace the current card layout with one in a card template.
      Note:
      Card templates can only be applied to cards created in the Quebec and later releases.
    • Use Reset stage to remove all elements from the current mobile card.
    Height and width
    This section displays the height and width of your card in pixels. This information automatically updates as you add and remove components from your card.
    Undo
    Select to undo the last update you made to your card. You can also enter Ctrl+Z or ⌘+Z on your keyboard to perform this action.
    Redo
    Select to redo the last update removed by the Undo command. You can also enter Ctrl+Shift+Z or ⌘+Shift+Z on your keyboard to perform this action.
    Save
    Select save to save your work.

    Left Panel

    Mobile Card Builder panel.

    The left panel of the card builder contains the following information and options.

    Card section
    The topmost section of the left panel shows the name of the current card.
    Component tree
    Below the card section you can see the components of your card organized in a tree structure. Select a component to highlight that component in the center panel. When you select a component, that component's configuration options appear in the right panel.

    Center Panel

    Use the center panel to design the layout of your card. The panel displays the components of your card. To view the card as it appears in a mobile app, Select the Preview button.

    Figure 1. Components in the center panel
    Mobile Card Builder center panel.

    Select a component of your card to highlight it. You can see a tab with the name of your component, and a trash can icon. Select that icon to remove the component from your card. More configuration options for the selected component appear in the right panel.

    Figure 2. Adding a component
    Adding a component in Mobile Card Builder.

    Select a plus icon (plus icon) to select a new component to add to your mobile card. For information about adding a button, see Card actions in Mobile Card Builder.

    Remove components by selecting them and then select the delete icon (plus icon).

    Right Panel

    The right panel of the card builder contains the configuration options for the selected component. The available configuration options depend on the type of component selected.

    When you change a components configuration, can see the changes immediately in the center panel. If you are using the preview option, select Update preview to update the preview of your component.

    Configuration options include formatting options such as:

    • Size
    • Margins
    • Corner radius
    • Text alignment

    You can also use this panel to map field values to components in your card. For details see Customize a screen using Mobile Card Builder

    .    		 Mobile Card Builder panel