Combined Now Assist for IT Operations Management (ITOM) release notes for upgrades from Vancouver to Washington DC

  • Release version: Yokohama
  • Updated January 30, 2026
  • 3 minutes to read

    • Consolidated page of all release notes for Now Assist for IT Operations Management (ITOM) from Vancouver to Washington DC.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Now Assist for IT Operations Management (ITOM) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Washington DC.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Now Assist for IT Operations Management (ITOM) to Washington DC

    Before you upgrade to Washington DC, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    New features

    Between your current release family and Washington DC, new features were introduced for Now Assist for IT Operations Management (ITOM).

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC
    Investigate and resolve alerts more effectively by using alert analysis in Service Operations Workspace
    View brief, human-readable alert descriptions and detailed technical assessments created by Now Assist using generative AI. The comprehensive alert analyses in Service Operations Workspace offers insights that can help you triage, investigate, and resolve alerts more efficiently.
    Use alert analysis in the Express List
    View the alert analyses created by Now Assist in the Express List.

    Changes

    Between your current release family and Washington DC, some changes were made to existing Now Assist for IT Operations Management (ITOM) features.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Removed

    Between your current release family and Washington DC, some Now Assist for IT Operations Management (ITOM) features or functionality were removed.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Deprecations

    Between your current release family and Washington DC, some Now Assist for IT Operations Management (ITOM) features or functionality were deprecated.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Activation information

    Review information on how to activate Now Assist for IT Operations Management (ITOM).

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    Now Assist for ITOM is available with activation of the ITOM plugin in the Now Assist Admin console. For more information, see Install the Now Assist for IT Operations Management (ITOM) plugin.

    Additional requirements

    If any additional requirements were introduced or changed for Now Assist for IT Operations Management (ITOM) we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    Now Assist for ITOM is supported on Vancouver Patch 7 and later releases.

    Browser requirements

    If any specific browser requirements were introduced or changed for Now Assist for IT Operations Management (ITOM) we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Now Assist for IT Operations Management (ITOM), such as specific requirements or compliance levels.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Now Assist for IT Operations Management (ITOM) we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Now Assist for IT Operations Management (ITOM) we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC
    • Investigate and resolve alerts more effectively with alert simplifications created by Now Assist using generative AI.
    • Utilize brief, human-readable alert descriptions and actionable alert data.
    • Enable quick alert triage and effective analysis, which can lead to reduced resolution time.

    See Now Assist for IT Operations Management (ITOM) for more information.