Combined Environmental, Social, and Governance Management release notes for upgrades from Vancouver to Washington DC

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Environmental, Social, and Governance Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Washington DC.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Environmental, Social, and Governance Management to Washington DC

Before you upgrade to Washington DC, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

New features

Between your current release family and Washington DC, new features were introduced for Environmental, Social, and Governance Management.


Release	Release notes
Vancouver	Monitor the emissions generation and energy efficiency of your hardware assets using the Sustainable IT application Use the Sustainable IT application to track your sustainability performance, such as the energy consumption and emissions of your hardware assets. The application provides valuable insights through a dashboard, enabling you to make informed decisions on whether to retire or repurpose these assets. Using this application, you can also monitor the emission performance of all your datacenters and identify your most environmentally friendly or greenest datacenters. Set up percentage-based thresholds for metric data Use the ability to include thresholds in percentages so that the threshold calculation is dynamic. Dynamic thresholds enable you to compute the red, amber, green thresholds for metric data. These thresholds are expressed as percentage difference from the previous period's data. This means that the threshold rating is calculated based on two factors: direction and the previous data. Create groups and manage related lists and UI pages Leverage the ability to configure the related lists on a form. Being able to configure related lists enables users to tailor the layout and organization of information according to their specific needs and preferences. This flexibility enhances user experience and efficiency by presenting relevant data in a logical and intuitive manner. Use the new role sn_grc_metric.developer to edit the script in automated metric definition Enhance the security of your scripts by limiting the script editing capabilities to the sn_grc_metric.developer role.
Washington DC	Narrative disclosures for comprehensive ESG reporting Integrate with Microsoft 365 for ServiceNow Reporting to create governed narrative disclosures. Add predefined templates for each type of disclosure. You can choose to maintain disclosures locally or link to cloud services like Microsoft OneDrive for easy accessibility. Enable collaboration and review of the disclosures. Track the metrics used in the disclosures and monitor changes to the metrics while receiving notifications to issue timely restatements. Sustainable IT dashboard enhanced with the IT footprint tab Navigate to the IT footprint tab on the Sustainable IT dashboard to view a global map showcasing the carbon footprint of your datacenters, office buildings, and more. This map highlights your most energy-efficient facilities. Formula builder enhanced for calculations in calculated metric definitions Use the formula builder to build formulae in a calculated metric definition, you can choose to build it at either the metric definition level or at the entity level. You can type and edit the formula and preview it. You can also directly import any formula that is stored in Microsoft Excel spreadsheets into a calculated metric definition. This import helps in quickly building your formula for performing calculations. Integration with Advanced risk assessments to assess ESG risks Use the ESG risk management capability to assess and evaluate ESG risks for businesses. This feature is an integration of ESG Management with Advanced risk assessment and supports both qualitative and quantitative risk assessment methods. This integration enables entity-based risk assessments and material topics risk assessment and rolls up the risk scores for entities. With the ESG risk management application, several new roles are also added. Enhanced metric data table The metric data table has been enhanced to show the complete metric definition names.

Changes

Between your current release family and Washington DC, some changes were made to existing Environmental, Social, and Governance Management features.


Release	Release notes
Vancouver	Updated reference qualifier from sn_grc_metric.manager role on the Metric definition 'Approver' field to sn_grc_metric.reader role Updated the reference qualifier from sn_grc_metric.manager role on the Metric definition 'Approver' field to sn_grc_metric.reader role. Workspace record page template upgrade Streamline page creation, simplify maintenance, and minimize the cost of page ownership using the new record page template. If you are upgrading and have customizations to workspace record pages, see Revert the record page templates to the pre-17.x version.
Washington DC	Roles updated in the ESG Management application Several roles such as ESG administrator, ESG data owner, and ESG program manager have been updated in the ESG Management. Material topic table updated The State field in the sn_esg_material_topic table has been updated to include states for risk assessment. The Review state of a material topic has also been renamed to Approval. Microsoft 365 for ServiceNow Reporting table updated The sn_esg_msoff_intg_o365_reporting_configuration table has been updated with the track_configuration field New tables added to the ESG Management application The following new tables are added to the ESG Management application: sn_esg_disclosure_detail sn_esg_disclosure_related_documents sn_esg_disclosure_template sn_esg_m2m_disclosure_metric_data_by_entity New table added to the GRC: Metrics application The sn_grc_metric_md_import table is added to the GRC: Metrics application. New table added to the sn_esg_msoff_intg application The sn_esg_msoff_intg_document_log table is added to the sn_esg_msoff_intg application. New tables added to the sn_esg_sustain application The following new tables are added to the sn_esg_sustain application sn_esg_sustain_map_marker_configuration sn_esg_sustain_map_data_range_configuration New tables added to the sn_esg_risk_mgmt application The following new tables are added to the sn_esg_risk_mgmt application: sn_esg_risk_mgmt_m2m_risk_goal sn_esg_risk_mgmt_m2m_risk_statement_goal New tables added to the sn_rec_pg_vertical application The following new tables are added to the sn_rec_pg_vertical application sn_rec_pg_vertical_view_config sn_rec_pg_vertical_view_group_entry sn_rec_pg_vertical_view_group sn_rec_pg_vertical_view_table New table added to the sn-formula-builder-connected application The sn_fb_connected_config table is added to the sn-formula-builder-connected application. Attributes modified in the sn_grc_metric_base_definition table The mandatory attribute has been removed from the Description column in the sn_grc_metric_base_definition table. The formula_internal column has been made read-only. Changes made to the sn_grc_metric_composite_definition table In the sn_grc_metric_composite_definition table, the formula_internal field has been set to read-only.

Removed

Between your current release family and Washington DC, some Environmental, Social, and Governance Management features or functionality were removed.


Release	Release notes
Vancouver	The following two fields have been deprecated from the sn_grc_metric_base_definition table. latest_data previous_data The following two fields have been deprecated from the sn_grc_metric_metric table. latest_data previous_data
Washington DC	No updates for this release.

Deprecations

Between your current release family and Washington DC, some Environmental, Social, and Governance Management features or functionality were deprecated.


Release	Release notes
Vancouver	Starting with the Vancouver release, Sustainability Accounting Standards Board (SASB) ESG content accelerator and Global Reporting Initiative (GRI) ESG content accelerator are being prepared for future deprecation. They will be hidden and no longer activated on new instances, but they will continue to be supported. The ESG content accelerator application provides the latest experience for this functionality. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
Washington DC	The metric_status field has been removed from the sn_grc_metric_base_definition table. The metric_status field has been removed from the sn_grc_metric_metric table. The rollup_formula field has been deprecated from the sn_grc_metric_composite_definition table. The following tables are deprecated: sn_esg_m2m_risk_goal sn_esg_m2m_risk_statement_goal

Activation information

Review information on how to activate Environmental, Social, and Governance Management.


Release	Release notes
Vancouver	Install ESG Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Washington DC	Install ESG Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Additional requirements

If any additional requirements were introduced or changed for Environmental, Social, and Governance Management we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Environmental, Social, and Governance Management we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	The new formula builder feature is supported on all browsers except Safari.

Accessibility information

Review details on accessibility information for Environmental, Social, and Governance Management, such as specific requirements or compliance levels.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Localization information

If there are specific localization considerations for Environmental, Social, and Governance Management we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Highlight information

If there are specific highlight considerations for Environmental, Social, and Governance Management we have noted them here.


Release	Release notes
Vancouver	Use the Sustainable IT application to effectively manage and monitor the emissions generated by your IT hardware assets. Track the proper disposal of your IT hardware assets after they reach the end of their lifespan. Use dynamic thresholds to compute the red, amber, green thresholds for metric data. Utilize the simpler layout of the metric definition forms for easier viewing of information on the form. See ESG Management for more information.
Washington DC	Create comprehensive narrative disclosures by integrating with Microsoft 365 for ServiceNow Reporting. Upload your disclosures either on your local system or on remote storage for easy accessibility. Use the IT footprint tab on the Sustainable IT dashboard to view a global map depicting the carbon footprint of your datacenters, office buildings, and so on, highlighting your most energy-efficient facilities. Use the formula builder in a calculated metric definition to create your own formulas to perform calculations for any data that you may require. Integrate with Advanced risk assessment to assess the risks to your material topics and your entities. Effectively organize the arrangement of related lists and user interface pages on a record page within specified groups to enhance overall page readability. See ESG Management for more information.