Create a child incident
Create a child Operational Technology (OT) incident record to capture part of the deviation reported so that it can be worked on separately. Creating child incidents can help you organize multiple incidents related to the same parent.
Antes de Iniciar
- Enable the Create child incident feature (com.snc.incident.create.child.enable) property. For more information, see Set the system properties.
- Role required: sn_ot_incident_write
Por Que e Quando Desempenhar Esta Tarefa
Fields that are copied over to the child incident are configured by using the com.snc.sn_ot_incident.copy.attributes system property.
Procedimento
Resultado
Now, you can view and edit the child incident in the parent incident record.