Visibility of incidents across sites
With the Operational Technology (OT) incident fulfiller role (sn_ot_incident_write), you can view, create, or edit the incidents that belong to your site. You can also view the incidents that belong to other sites to help resolve similar incidents at your site.
OT incident visibility overview
If you’re a user with the OT incident fulfiller role (sn_ot_incident_write), you can do the following tasks:
- View and edit the OT incident records that are assigned to you or the incidents that belong to your site.
- Create OT incidents.
- View OT incidents that belong to the other sites.
Benefit of the OT incident fulfiller role
The main benefit of being an OT incident fulfiller is that you have read-only visibility of incidents across sites. Viewing other incidents across sites can help you resolve similar incidents at your site.
Nota:
You can't edit OT
incidents for other sites. You can only edit incidents that belong to your site.
Where to view or edit incidents
The following OT incident lists are available in the Lists module on the Industrial
Workspace:
- Assigned to me: View and edit your assigned incident records by navigating to .
- Belong to my sites: View and edit the incident records that belong to your sites by navigating to .
- View the existing incident records at different sites by navigating to .